On Aug 12, 2008, at 3:22 PM, Josh Kidd wrote:

I just wanted to pose this question to the list on people's opinions as to what the best SMTP Gateway program (ie. Sendmail, Postfix, etc) [...]

Depending on the nature of the site and needs, my preferences tend to run exim, then postfix, then sendmail. But opinions will vary greatly. Many very smart people for whom I have a great deal of respect do not share my particular preferences.

is and what the best log analysis tool for that SMTP program is.

If I wanted to be a bit unhelpful just to make a point, I would say perl (or grep depending on taste). It depends on needs.

We are currently using Symantec Mail Security for our  outgoing SMTP
Gateway but want to employ an open-source solution instead. My problem
is our main requirement is to have a way to view the logs on a web based
interface that will allow our system administrators when a customer
complains they didn't receive an email to be able to go into the logs
and search by date/time and view the activity for that period to
determine if the mail went through our system or if it was blocked and
if so why.

It should be very easy to roll your own. I know that exim comes with a number of GUI useful monitoring tools, but I don't know if this functionality is there. But I do think that several of the tools come close. They aren't web based, but X11 tools. Also (if your privacy policy allows it) there's a configuration setting for logging subjects.

I've heard of and read about a few different programs like SMA and
Anteater and pflogstats, but I don't know if these will have the
functionality I need to allow admins to search logs for a specific
date/time and/or specific phrase/address on a web based interface.

Maybe someone has already done this, but it really wouldn't be a difficult thing to develop your own tool for doing this.

-j

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