Also, if you follow the thread, you'll note that we've asked for root
several times. Yet, they keep asking us for the root password so
that they can make changes. A lot of canned responses, etc.
Regards,
Michael
On Jul 16, 2007, at 3:17 AM, Tom Samplonius wrote:
----- "Michael Williams" <[EMAIL PROTECTED]> wrote:
No, I don't necessarily need Plesk; although we will be selling
hosting. It simply came with the default configuration for the
server. My plan is to manage most everything from the Unix shell. I
just figured I might find a morsel inside Plesk somewhere for
enabling root access. FYI, logging in as admin didn't work. Any
other suggestions?
You are probably better off just asking the hosting company for
the password. You need the root password, and you need to have an
account that is a member of the wheel group (use "groups" when you
ssh to see if your account is ok).
They might have flagged you as a newbie, and think you are better
off inside the padded confines of Plesk. I work at a hosting
company, and a whole bunch of our dedicated server customers are in
over their heads with their servers as it is. Given that you asked
for Plesk, and are now asking for root, they are probably has made
them worried that the next call from you will be that you deleted /
etc, and your server won't boot anymore.
If you are planning to do any admin via ssh with root, you will
not want Plesk. Plesk manages all of your software installs.
Plesk includes Plesk specific versions of Apache, PHP, and MySQL.
All patches and updates can only come from SWSoft, or the Plesk
universe will crash. And Plesk ties you to a specific FreeBSD
version too. Plesk versions lag big time for FreeBSD. But on the
other hand, it is big GUI thing, and people like it.
Tom
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