I have done some more investigations and with the debugging enabled, I can see 
the following errors in the sssd_ipa.example.com.log  on the IPA server (when I 
run id <username> from an IPA client) : 

2021-07-15 16:33:34): [be[ipa.example.com]] [sdap_get_generic_op_finished] 
(0x0400): Search result: Success(0), no errmsg set
(2021-07-15 16:33:34): [be[ipa.example.com]] [sysdb_apply_default_override] 
(0x0080): Override attribute for [gidNumber] has more [2] than one value, using 
only the first.
(2021-07-15 16:33:34): [be[ipa.example.com]] [sysdb_set_entry_attr] (0x0080): 
Cannot set ts attrs for name=ro...@example.com,cn=users,cn=EXAMPLE.com,cn=sysdb
(2021-07-15 16:33:34): [be[ipa.example.com]] [sysdb_set_entry_attr] (0x0200): 
Entry [name=ro...@example.com,cn=users,cn=EXAMPLE.com,cn=sysdb] has set [cache, 
ts_cache] attrs.
(2021-07-15 16:33:34): [be[ipa.example.com]] [dp_req_done] (0x0400): DP Request 
[Account #247]: Request handler finished [0]: Success
(2021-07-15 16:33:34): [be[ipa.example.com]] [_dp_req_recv] (0x0400): DP 
Request [Account #247]: Receiving request data.
(2021-07-15 16:33:34): [be[ipa.example.com]] [dp_req_destructor] (0x0400): DP 
Request [Account #247]: Request removed.
(2021-07-15 16:33:34): [be[ipa.example.com]] [dp_req_destructor] (0x0400): 
Number of active DP request: 4
(2021-07-15 16:33:34): [be[ipa.example.com]] [dp_req_reply_std] (0x1000): DP 
Request [Account #247]: Returning [Success]: 0,0,Success
(2021-07-15 16:33:34): [be[ipa.example.com]] [sbus_issue_request_done] 
(0x0400): sssd.dataprovider.getAccountInfo: Success
(2021-07-15 16:33:34): [be[ipa.example.com]] [sdap_get_generic_op_finished] 
(0x0400): Search result: Success(0), no errmsg set
(2021-07-15 16:33:34): [be[ipa.example.com]] [sss_domain_get_state] (0x1000): 
Domain ipa.example.com is Active
(2021-07-15 16:33:34): [be[ipa.example.com]] [sss_domain_get_state] (0x1000): 
Domain EXAMPLE.com is Active
(2021-07-15 16:33:34): [be[ipa.example.com]] [ipa_srv_ad_acct_lookup_step] 
(0x0400): Looking up AD account
(2021-07-15 16:33:34): [be[ipa.example.com]] [sss_domain_get_state] (0x1000): 
Domain ipa.example.com is Active
(2021-07-15 16:33:34): [be[ipa.example.com]] [sss_domain_get_state] (0x1000): 
Domain EXAMPLE.com is Active
(2021-07-15 16:33:34): [be[ipa.example.com]] [ad_account_can_shortcut] 
(0x0080): Mapping ID [20890] to SID failed: [IDMAP domain not found]
(2021-07-15 16:33:34): [be[ipa.example.com]] [ad_handle_acct_info_send] 
(0x0400): This ID is from different domain
(2021-07-15 16:33:34): [be[ipa.example.com]] [ipa_get_ad_acct_ad_part_done] 
(0x0080): Object not found, ending request
(2021-07-15 16:33:34): [be[ipa.example.com]] [dp_req_done] (0x0400): DP Request 
[Account #249]: Request handler finished [0]: Success
(2021-07-15 16:33:34): [be[ipa.example.com]] [_dp_req_recv] (0x0400): DP 
Request [Account #249]: Receiving request data.
(2021-07-15 16:33:34): [be[ipa.example.com]] [dp_req_destructor] (0x0400): DP 
Request [Account #249]: Request removed.
(2021-07-15 16:33:34): [be[ipa.example.com]] [dp_req_destructor] (0x0400): 
Number of active DP request: 3
(2021-07-15 16:33:34): [be[ipa.example.com]] [dp_req_reply_std] (0x1000): DP 
Request [Account #249]: Returning [Success]: 0,0,Success
(2021-07-15 16:33:34): [be[ipa.example.com]] [sbus_issue_request_done] 
(0x0400): sssd.dataprovider.getAccountInfo: Success
(2021-07-15 16:33:34): [be[ipa.example.com]] [write_pipe_handler] (0x0400): All 
data has been sent!

The issues seems to be within ad_account_can_shortcut function but I cannot 
figure out what the real issue is. 
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