> Agreed on the support contract thing. If something is apparently
> "unsupported" when it's broken, just run the "supported" version on a
> test system, reproduce the problem, and go from there. If you know the
> problem is to do with the newer features, forget the paid support and
> ask here like you just did.
> 
> If the support is worth anything, of course, then I'm sure they'll be
> delighted to build later packages for you that include the patch. :-)

RedHat does follow this list, so perhaps it is worth contacting them to point 
out that this patch would really be appreciated, even if it ends up in an EPEL 
package (which should still be acceptable).

That said, I commiserate with the original poster that yes, when the policy is 
that you're only allowed to use vendor packages, you're limited in what you can 
and cannot do. 

Regards

Stefan


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