Great! Is there an example in the wiki? I dont find something like this!
_____ Von: freeswitch-users-boun...@lists.freeswitch.org [mailto:freeswitch-users-boun...@lists.freeswitch.org] Im Auftrag von Michael Jerris Gesendet: Freitag, 2. Januar 2009 18:56 An: freeswitch-users@lists.freeswitch.org Betreff: Re: [Freeswitch-users] (no subject) Yes, callback agents are now part of mod_fifo as well. On Jan 2, 2009, at 6:30 AM, fidibus83 wrote: Hello! Can FS do something like an ACD? I have configure a Supportqueue like this: <extension name=supportqueue> <condition field=destination_number expression=^991$> <action application=set data=$${hold_music}/> <action application=answer/> <action application=fifo data=supportqueue in </condition> </extension> And my Agents are in a Call Group. How can I transfer the call to a free agent? I saw the example in mod_fifo. But my Agent cant wait in the queue all the time. Is it possible that the agents are called back when a call is waiting in the queue? =
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