I believe you need to make sure the Ethernet cable is unplugged from the
phone when trying to dial that string.

Now I've never tried this, but it should theoretically be possible ...

Sniff the traffic of the phone and see where it's attempting to pickup
the config file. Then setup a local network with your own DNS server,
and re-direct the phone (via DNS) to your own web server (assuming it's
picking up the config via http) and have a config file on the web server
with a username and password you specify to reset the config and get
into the phone. Let's hope they didn't setup the phone to provision via
https, otherwise you're really SOL

If you need help generating a config for the phone, with Linksys'
special config tool, contact me offlist.

Gabe

Mark wrote:
> Sadly, ****73738# does not work.
> 
> Is there a jumper on the board or some other hardware fix for this?
> 
> Quoting "Gabriel Kuri" <gk...@ieee.org>:
> 
>> Have you tried resetting the phone via the built-in IVR menu?
>>
>> Pick up the handset and dial ****73738#
>>
>> This should reset the phone to factory defaults, assuming that company
>> didn't lock this feature out.
>>
>> Gabe
>>
>>
>>
>> Mark wrote:
>>> Hello, folks - I hope that I can reach someone who knows the answer to
>>> this one:
>>>
>>> I bought 2 Linksys SPA-922 phones from a guy on ebay. The phones are
>>> locked by Webnet global Communications. From what I can tell, this
>>> company went bankrupt, and the ebay seller bought the phones from a
>>> bankruptcy auction. He does not know the admin username or password.
>>> Nowhere on the linksys site is there a solution to how to unlock these
>>> phones.
>>>
>>> Is there a way, or did I buy 2 interesting looking doorstops? Other
>>> than the password thing, they function fine.
>>>
>>> Thanks -
>>>
>>> Library Mark
>>>
>>>
>>>
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> 
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