Brian: Did you request public IP's for your EC2 instance?

Yes; there is an Elastic IP (EIP) associated with the instance.

Also specify the EIP in vars.xml
  <X-PRE-PROCESS cmd="set" data="bind_server_ip=<insert EIP here>"/>     
  <X-PRE-PROCESS cmd="set" data="external_rtp_ip=<insert EIP here>"/>    
  <X-PRE-PROCESS cmd="set" data="external_sip_ip=<insert EIP here>"/>

>> Re: Wiki
Yup I need to get on this.  

FWIW - I work for RightScale; our computer room is empty except for
routers and switches.  *Everything* else lives in the Cloud :-)

Cheers, Chris.

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