On Jul 7, 2009, at 11:25 PM, Luis F Urrea wrote: > Hi all, > > We are in the need of a certain application using mod fifo. > Basically we are doing the following as described in the wiki: > <fifo name="sales_f...@$${domain}" importance="0"> > > <member timeout="15" simo="1" > lag="5">{call_timeout=30,fifo_member_wait=nowait}user/1...@$$ > {domain}</member> > <member timeout="15" simo="1" > lag="5">{call_timeout=30,fifo_member_wait=nowait}user/1...@$$ > {domain}</member> > > </fifo> > > <extension name="sales_fifo"> > <condition field="destination_number" expression="^sales_fifo$"> > <action application="answer"/> > > <action application="set" data="fifo_orbit_exten=1010:45"/> > <action application="set" data="fifo_orbit_dialplan=XML"/> > <action application="set" data="fifo_orbit_context=default"/> > > <action application="set" data="fifo_caller_exit_key=2"/> > <action application="set" data="fifo_caller_exit_to_orbit=true"/> > <action application="fifo" data="sales_f...@$${domain} in undef $$ > {base_dir}/sounds/music/8000/wooohooo.wav"/> > > </condition> > </extension> > > Things work fine, but we have noticed that the consumers are > selected in kind of a load balancing basis, so that if member 1009 > answered the last call then the next call goes to 1008 even if 1009 > is available. > > > We would like to know if there is a way to select the next consumer > available in a different fashion such as in strict order setting a > preference > for each member. No. Maybe you'd like to patch it or add a wishlist to jira or add a bounty.
But, depending on how many agents you have, a '|' separated dialstring might do the trick: > <member timeout="15" simo="3" > lag="5">{leg_timeout=30,fifo_member_wait=nowait}user/1009|user/1008| > user/1007...</member> > > > Say > member 1 preference=1 > member 2 preference=2 > > > so that only if member 1 is on the phone the call rolls to member 2. > > Hope it makes sense. > > All input on how to achieve this is appreciated. > > Regards, > > _______________________________________________ > Freeswitch-users mailing list > Freeswitch-users@lists.freeswitch.org > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users > http://www.freeswitch.org _______________________________________________ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org