Check the password dialog. It will tell you what the username/password is.

post the logs for a call as well, please.

Regards,

jmesquita

On Mon, Aug 31, 2009 at 3:54 PM, e schmidbauer <e.schmidba...@gmail.com>wrote:

>
> =================================================================================================
> Name                    external
> Domain Name             N/A
> DBName                  sofia_reg_external
> Pres Hosts
> Dialplan                XML
> Context                 public
> Challenge Realm         auto_to
> RTP-IP                  192.168.0.125
> Ext-RTP-IP              98.118.151.30
> SIP-IP                  192.168.0.125
> Ext-SIP-IP              98.118.151.30
> URL                     sip:mod_so...@192.168.0.125:5080
> BIND-URL                sip:mod_so...@192.168.0.125:5080
> HOLD-MUSIC              local_stream://moh
> OUTBOUND-PROXY          N/A
> CODECS
> c...@48000h,c...@32000h,sp...@32000h@20i,sp...@16000h@20i,PCMU,PCMA,GSM
> TEL-EVENT               101
> DTMF-MODE               rfc2833
> CNG                     13
> SESSION-TO              0
> MAX-DIALOG              0
> NOMEDIA                 false
> LATE-NEG                false
> PROXY-MEDIA             false
> AGGRESSIVENAT           false
> STUN-ENABLED            true
> STUN-AUTO-DISABLE       false
> CALLS-IN                17
> FAILED-CALLS-IN         11
> CALLS-OUT               9
> FAILED-CALLS-OUT        9
>
> Registrations:
>
> =================================================================================================
> Call-ID:        MTc1NThiMWI5YWZkYWEzNzZmZTFmNTJiNDIwMzVhNTI.
> User:           1...@server1.altpressonline.com
> Contact:        "1000" <sip:1...@69.204.30.67:16006
> ;rinstance=50cbd6140e1ab991>
> Agent:          X-Lite release 1103k stamp 53621
> Status:         Registered(UDP)(unknown) EXP(2009-08-31 16:24:11)
> Host:           server1.altpressonline.com
> IP:             69.204.30.67
> Port:           16006
> Auth-User:      1000
> Auth-Realm:     server1.altpressonline.com
>
>
> =================================================================================================
>
> sorry, i don't know how to login to pastebin
>
> On Mon, Aug 31, 2009 at 1:42 PM, Michael Collins<m...@freeswitch.org>
> wrote:
> > Could you give a few more details? For example, could you pastebin the
> > output of "sofia status profile external"?
> > -MC
> >
> > On Mon, Aug 31, 2009 at 10:20 AM, e schmidbauer <e.schmidba...@gmail.com
> >
> > wrote:
> >>
> >> I am unable to call a user outside of our local area network. the user
> >> is registered on the external profile but there is no way to call the
> >> phone. does anyone have any suggestions how to do this?
> >>
> >> _______________________________________________
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> >
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> >
>
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