On Mon, Jan 21, 2013 at 9:04 AM, Douglas Roberts <d...@parrot-farm.net>wrote:

> http://things-linux.blogspot.com/2013/01/semi-final-note-on-nexus-4.html
>

Nice post!  And its interesting to see there are quite a few folks aware of
Google's apparent indifference.

My puzzle is just "Why?".  Hasn't Apple shown that Google owning the phone
and the OS should succeed?  I'm positive they can be just as creative, if
not more, by being an open platform well deployed.

I sure wish I "Got It".

   -- Owen

MONDAY, JANUARY 21, 2013
Semi-Final Note on the Nexus 4
<http://4.bp.blogspot.com/-6ze_UDbNHLM/UP1iNlE1QiI/AAAAAAAABPs/fk8jQVVWGfg/s1600/the_finger.jpg>
I saw the following plea in the Google code forum that is tracking the
Nexus 4 wifi bugs.


*#637 <http://code.google.com/p/android/issues/detail?id=40065#c637>
jamma...@gmail.com <http://code.google.com/u/114024266901822917586/>*

*please don't make me return my nexus 10 and get another iPad
Google...............*


I wanted to leave a couple of closing thoughts on this, so I posted a
response.

Today (16 minutes ago) Delete
comment<http://code.google.com/p/android/issues/detail?can=2&start=0&num=100&q=&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&groupby=&sort=&id=40065#>
*#638 <http://code.google.com/p/android/issues/detail?id=40065#c638>
d...@parrot-farm.net <http://code.google.com/u/108664953444499171816/>*

*@637: It does not take a rocket scientist to notice that Google has
demonstrated a huge indifference towards their Android device customer
base.  It has to be that, I mean, as compared to being hugely
incompetent.  After all: Google owns Android.  And they own the Nexus
device line.  Think about it: they own the OS, and they own the
hardware, which they contracted out to hardware vendors to build for
them.  What else would explain their inability to sell and support a
product that works, if it's not indifference?

I guess it could be incompetence, though.  Or maybe arrogance.  Which
would lead to indifference.  Which would appear as incompetence.

In other words, I'm guessing that Google could not care less even if
they tried whether or not you send back your Nexus 10 and purchased
another iPad instead.*


Bottom line, I guess, is that from a consumer perspective it doesn't matter
whether Google's dysfunction while bringing the Nexus line of product to
market was caused by indifference, arrogance, inexperience, or incompetence
- the net result is the same: a defective product and a non-functional
product support system. And a customer base who is left feeling that Google
has given them the finger.

It will be interesting to see whether the Nexus 4 turns out to be a failed
experiment. Google has had two months to fix the
wifi<http://code.google.com/p/android/issues/detail?id=40065>
 and bluetooth <http://code.google.com/p/android/issues/detail?id=40802>
problems
with it, and 
rumor<http://www.phonearena.com/news/LG-rumored-to-halt-production-of-Google-Nexus-4-in-favor-of-next-gen-Nexus_id38710>
has
it that LG has already stopped production of the Nexus 4. Will Google cast
the estimated 400,000 Nexus 4 owners adrift, or will they eventually be
able push out an update that fixes it?

We'll see.

--Doug
d...@parrot-farm.net
============================================================
FRIAM Applied Complexity Group listserv
Meets Fridays 9a-11:30 at cafe at St. John's College
to unsubscribe http://redfish.com/mailman/listinfo/friam_redfish.com

Reply via email to