BTW, I think my supply of outrage has been drained. Running on empty now.
On Feb 7, 2013 9:31 PM, "Douglas Roberts" <d...@parrot-farm.net> wrote:

> I don't want to get all gushy or anything, but I knew there was a reason
> that I liked you, Marcus.
>
> (Written, gushingly, on an Android device.)
>
> And fuck you, Google. Get it fucking right, finally. Please.
> On Feb 7, 2013 9:26 PM, "Marcus G. Daniels" <mar...@snoutfarm.com> wrote:
>
>> Nick,
>>
>> If you use a proprietary system like a Mac running Mac OS X or a Windows
>> PC, and you aren't a person that has reason to know the semantics of
>> internal interfaces (a.k.a. APIs) there really is no recourse but to seek
>> support from the vendors involved, or online support groups.
>>
>> A second approach is Doug's guerrilla like tactics as with Google.  Just
>> beat them until they give you the answer you want.  Most users expect
>> things not to work, so there's only so far that can take you.  There's only
>> so much outrage that can be generated.
>>
>> In your case, it sounds like the problem was the Layered Service Provider
>> interface that Microsoft provides and how it interacts with some other
>> product trying to intercept that traffic (see the table at
>> http://support.apple.com/kb/**TS4123 <http://support.apple.com/kb/TS4123>).
>>    Sometimes the developers of one of these intermediate products will be
>> motivated to debug the problem, other times you'll need to appeal the the
>> app vendor (here Apple), or the operating system vendor (here Microsoft).
>>  Do a little work with Google, and the support websites of the likely
>> vendors involved, and you'll find the answer almost every time.
>>
>> The third approach is to make it your responsibility.  With Linux, there
>> is source code to the whole thing.  Tens of millions of lines of code.  It
>> can all be rationalized.  While it is true that few people have the depth
>> and breadth to understand all of these things, the beauty of the free
>> software community is that you can almost always find that expert and
>> someone has likely had the same problem and analyzed it, and _to the
>> bottom_.   Not just in terms of vague phenomenology as with so many Windows
>> or Mac problems, but the the particular line of code with a mistake.
>>
>> I just don't understand how people who use or write software for a
>> living, especially scientific software, would ever tolerate using a Mac or
>> Windows box.   I won't tolerate being helpless to vendors who make it hard
>> to understand how their software interacts with other software.   Well, let
>> me qualify that, I won't tolerate being helpless when it matters and I can
>> get my way.  I don't mind using a Mac or Windows box for entertainment, for
>> example.  And I'll use Microsoft Word or Powerpoint if collaborators want
>> to use that.   Those things don't involve `real' problem solving -- at
>> worst solving problems with`presentation' issues can become an annoying
>> distraction.   Any interesting program will have bugs, and any interesting
>> program runs in concern with a lot of other programs.   If bugs exist in
>> `secret' components, we'll you're often completely powerless to do anything
>> about it.
>>
>> Could I tolerate some obstacles and `secret' components?  That is,
>> tolerate intellectual property of software companies?   I often could, but
>> I think it is better if I don't, and will also try to persuade more people
>> not to tolerate it either!
>>
>> (I mostly sit in front of Macs, but I do all my work on Linux machines
>> either over the network or in Linux systems in virtual machines.)
>>
>> Marcus
>>
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