> -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of GeeEm > Sent: Tuesday, August 02, 2005 5:53 PM > To: full-disclosure@lists.grok.org.uk > Subject: [Full-disclosure] Hosting Provider Refuses to Share > Server Logs -How to Proceed? >
This is certainly a sticky situation, if this turn of events were not covered in AUP then simply take your website hosting business to someone else and in the meanwhile ask a lawyer to take a look into this matter if they continue to stone wall you for the logs and other information. After all you should have access to information on the basis of which you were presumed guilty. At a minimum you should demand refund of all your web hosting fees if it worth it. But if it is not worth it simply move your business somewhere else. But first do a google search on your website to make sure that you are not listed in any of the globla blacklists of any phishing sites - if you are then get in contact with the listing site owners and explain the sitation in detail to them. Just make sure that the next hoster has everthing spelled out in the AUP and make sure that you have access to the log files whatever the case spelled out clearly in AUP. Also spell out everthing clearly about security.... - Aditya Deshmukh, Chief Security Officer , Enterprise Security Solutions. ________________________________________________________________________ Delivered using the Free Personal Edition of Mailtraq (www.mailtraq.com) _______________________________________________ Full-Disclosure - We believe in it. Charter: http://lists.grok.org.uk/full-disclosure-charter.html Hosted and sponsored by Secunia - http://secunia.com/