Do you actually have any evidence of a backdoor? Or could this just be a remote 'turn-off' switch as such? I'm not saying that one is better than the other, but they are very different features.
On Thu, Apr 28, 2011 at 11:09 AM, Tõnu Samuel <t...@jes.ee> wrote: > Hello! > > We have alarming case with Barracuda products here. > > Customer bought Barracuda hardware years ago and paid for it. No leasing > etc. Product is Barracuda Spam Firewall 800 which is $40k product. > Customer also paid for not-so-cheap annual subscription fees each year. > > One day their Barracuda product stopped working. > > After investigating problem it came out that Barracuda reseller and > Barracuda itself have some misunderstandings and because of this > Barracuda not only disabled all kind of subscription services but also > used some kind of backdoor in their products to disable product customer > had paid long time ago. > > Message was shown "Error: Activation has not been completed. Please > activate your Barracuda Spam & Virus Firewall to enable functionality. > (Click here to activate)". Customer was blocked to make any changes in > admin interface of product. Even more irritating was fact that admin > wanted to see why some e-mails were lost and was denied even to see logs! > > Notice - Barracuda have not just disabled some online services (which > were paid too) but they remotely disabled hardware product which does > not belong to them. > > I think users should be warned for companies like Barracuda. As much I > understand this is also criminal violation to sabotage some other > company network resources. > > Tõnu > > _______________________________________________ > Full-Disclosure - We believe in it. > Charter: http://lists.grok.org.uk/full-disclosure-charter.html > Hosted and sponsored by Secunia - http://secunia.com/ >
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