On Thu, 28 Apr 2011 19:18:59 +0300, Tõnu Samuel said: > From: Chelsi Newland [mailto:cnewl...@barracuda.com] > Sent: Wednesday, April 27, 2011 5:51 PM > Subject: FW: Current (Expires 2011-11-21) > Importance: High > > > Please note we have proof of payment to you from the end user. Either > reimburse this customer, or send payment for this order. > > Please advise payment on your account so we can enable their unit. > > Sincerely, > > Chelsi Newland| Barracuda Networks | Credit/Collections Manager
You *do* realize that isn't proof of anything other than "show us the money or we turn off the subscription features" - which is a known common and well documented practice (see the NANOG thread I referenced). I don't see anything here that says they went out of their way to *totally* break the unit.
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