>> 1. Keep informed.
>Sure. I'll inform all my 300 customers MS release a bug today, 
>and I'll drop by to all of them to patch tomorrow.

"You" is implied in that statement.

>> 2. Install patches as soon as possible
>That would involve runnning Windows Automated Update every night
>automagically...

1.  Microsoft already provides that feature
2.  As soon as possible for "you"

>> 2. If a patch cannot be installed, find workarounds
>That does not work with the workarounds customer need to facilitate
>life (security <> easy of use, remember)

And the computers/networks will be so easy to use when lines are saturated,
 file systems are corrupted or data are stolen

>> 3. If it is a port-related threat, find out if such ports are 
>> in use, and if not, make sure they are closed. 
>Once the virus is on the LAN it can do whatever it wants.

Hello!  Block the ports BEFORE they hit the LAN.  Proactive security.
Also, do us a favor and don't propogate the shit!

>> Some of the comments overheard this week regarding Sasser:
>I did propose some firewall, but they feel it's too much EUREUREUREUR

And you provided some sort of analysis showing potential losses due to
the lack of a security infrastructure, right?  

>> Will they learn from history? Only history will tell.
>I'm pretty sure they won't. Even most tech guys don't have a clue.

Evidently, thanks for your example.

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