Seen on NANOG: On Sat, 04 Jul 2009 18:29:22 -1000, Michael Painter said:
> "Bonnie Smalley has Internet bragging rights: She has been blocked by Twitter > for hand-typing too many tweets in an hour. They thought she was a computer > program made to spew spam. > Ms. Smalley, it turns out, is a 100 percent human customer service > representative for Comcast. She is one of 10 representatives who reach out to > customers through social networks, rather than waiting for them to find > Comcast's support site. > http://www.nytimes.com/2009/07/02/technology/personaltech/02basics.html?partner=rss&emc=rss > There's a Dilbert strip in there, fighting to get out.. ;)
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