On Thu, Sep 19, 2013 at 12:43 PM, Rob, grandpa of Ryan, Trevor, Devon
& Hannah <[email protected]> wrote:
> ....
> The agent (no, sorry, "service manager," these days) was careful to point out
> that
> he was *not* going to ask me for my password. Then he set up a conference
> call
> with the online banking system, and had me key in my password over the phone.
>
> (OK, it's unlikely that even a trained musician could catch all six digits
> from the
> DTMF tones on one try. But a machine could do it easily.)
They've already learned ways to beat that (and more):
http://www.theguardian.com/money/2012/may/23/credit-card-users-phone-call-courier-scam.
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