Looks like you've set everything up correctly. There is a quirk in the printable Manager that can seriously burn you, so be careful:
Let's say you have a customer that pays with credit card only. One day I thought "why do I need to show payment options when Credit Card should be the ONLY option? Why show the customer a drop-down list of payment methods it's just one more thing to clutter up the user interface." So I logged into the Manager and turned "Show Payment Options" OFF. BIG MISTAKE. For the next 2 weeks, every customer that went to the site got "free" orders. Why? Because the site never prompted them for a credit card! It wasn't until 1 or 2 honest customers e-mailed us and said "uhhh ... we placed an order but never got prompted for a credit card" that I realized what I had done. Just wanted you to be aware of this, although you stated in your original e-mail that you set "Show Payment Methods" to YES Is this your first PrintOne site using credit card as method of payment? If so, maybe printable just needs to "activate" the credit card feature for you the first time. Here are some other things you can check: 1. Go to PrintOne > Catalog > Purchase Types and make sure "Credit Card" is Active. 2. Go into the User page and pull up the details for the user you are logging in as. I believe "Ordering Privileges" needs to be set to "Purchaser" (not "Requisitioner") and "Order Processing" needs to be set to "Automatic" 3. Go to the Groups page and pull up the details for the group. Click on "Checkout" and make sure "Skip Billing" is not enabled. 4. While still in the Groups page, click on "Catalog" and make sure "Show Payment Method" is set to "Enable" Good luck -- Eric Carbone Systems Administrator MOR Printing, Inc. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Wednesday, August 01, 2007 7:24 AM To: FusionPro Users Forum Subject: [fusionpro] Credit card purchase type not showing We've set up a v6.0 P1 store. The Payment Method choice should be Credit Card when a user is is the Billing section while ordering. The Payment Method dropdown is showing only Purchase Order. I've gone through the online FAQ's and have checked the appropriate settings (see below). How do I get Credit Card Payment Method to appear in the dropdown? Here's the PrintOne settings: Options/"Cart and Checkout Settings": Credit Card Default is checked Product: "Purchase Type" is Credit Card User: "Show Payment Options" is Yes Catalog/Purchase Types: "Credit Card" is Active Purchase Order is Not Active Groups/Checkout/Default Payment Method is set to Credit Card --- Ed Johnson Finlay 860-818-4232 +-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+- Calling all FP Web Users! Do you have a question or lots of knowledge to share about FusionPro Web? If so, join our Printable Web to Print Users' Forum today! Send email to [EMAIL PROTECTED] to find out how! +-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+- -- Users of FusionPro Desktop have unlimited free email support. Contact Printable Support at [EMAIL PROTECTED] -- View FusionPro Knowledge Base, FusionPro Samples at www.printable.com/vdp/desktop.htm -- You are currently subscribed to fusionpro as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] -- -- Note: All e-mail sent to or from this address will be received or otherwise recorded by the e-mail recipients of this forum. It is subject to archival, monitoring or review by, and/or disclosure to someone other than the recipient. Our privacy policy is posted on www.printplanet.com -- +-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+- Calling all FP Web Users! Do you have a question or lots of knowledge to share about FusionPro Web? If so, join our Printable Web to Print Users' Forum today! Send email to [EMAIL PROTECTED] to find out how! +-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+- -- Users of FusionPro Desktop have unlimited free email support. Contact Printable Support at [EMAIL PROTECTED] -- View FusionPro Knowledge Base, FusionPro Samples at www.printable.com/vdp/desktop.htm -- You are currently subscribed to fusionpro as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] -- -- Note: All e-mail sent to or from this address will be received or otherwise recorded by the e-mail recipients of this forum. It is subject to archival, monitoring or review by, and/or disclosure to someone other than the recipient. Our privacy policy is posted on www.printplanet.com --
