hi,

please check if you see IKE and ESP-packets on your firewall-box...

we have seen different problems with ADSL

* order of starting the services (first start adsl, then start SR/SC)
* ADSL-router and nat (use UDP-encaplusation!)
* ISP blocks ports ....

cheers
reinhard

At 10:45 14.11.2003, you wrote:
Hi,

several customers complained that SecureClient is not
working from private networks (i.e. at home) if the
network is connected through a DSL router.


In fact, I also found a Secure Client to be hanging if trying to do a first time login.

My first guess was the usual MTU problem of DSL, but
reducing MTU to 1492 on the firewall didn't help, so
I'll have to do further debugging.

Did anyone face (or solve) this problem too?


regards Hadmut

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