Group,

I've installed Checkpoint NG with AI.  It has a public IP address and it is
configured for Secure Remote access.  When I connect to the it via the
Secure Remote for the first time, it prompts me for my username/password,
tells me I'm authenticated, displays the certificate, and downloads the
topology.  When I try to access the 1 server within the encryption domain, I
receive ERROR: COMMUNICATION WITH GATEWAY xxx.xxx.xxx.xxx HAS FAILED.

When I attempt to update the site within the Secure Remote program, I
recieve the same error.  The logs show the initial logon and topology
download, but nothing else after that.

When doing a tcpdump on the external interface of the firewall, I see the
incoming and outgoing packets from/to Secure Remote client initially, but
again nothing after that.  It's almost like the Secure Remote client is
preventing access.

If I stop Secure Remote on the laptop, I am able to TELNET to the firewall.

I'm using a laptop with WinXP, latest Secure Remote NG with AI, I've stop
IPSEC services (Checkpoint recommendation).  Have tried via dialup and
direct broadband.

Any suggestions?

David

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