A lot of times this issue is caused by packet fragmentation. Find a utility in C:\Program Files\CheckPoint\SecuRemote\bin named MTUAdjust.exe and run it. Check all the boxes except dial-up and drop the MTU to 1300 and reboot and try it.
Note that this little utility always says the MTU is 1500 even after you've changed it so it's not a reliable indication of what it currently is. If your firewll is at NG AI, then this isn't necessary as AI can set the MTU dynamically.
Ray Pesek, CISSP
From: FW1 <[EMAIL PROTECTED]> Reply-To: Mailing list for discussion of Firewall-1 <[EMAIL PROTECTED]> To: [EMAIL PROTECTED] Subject: [FW-1] SecuRemote Date: Fri, 16 Jan 2004 09:52:20 -0000
Hello FW Guru,
I have this problem and it really bugging me. Hope someone out there can shed some light to this problem.
I have a cable modem. If I attach my PC direct to the cable modem, the SecureRemote works no problem.
If I have my PC running behind a FW, allow everything, and NATed the private IP to the Public IP, I can authenticate but I could not connect to my company's servers.
My-PC ===> FW do the NATing ===> Internet
What am I doing wrong? Or can it be done like this.
Thanks in advance,
PB
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