Hi Sunil

I just spoke with my boss...

He said we're not using a RAS server and the ACE servers are our Radius
servers.  Basically, we have our firewall (Checkpoint) sending the
SecuRemote info to the ACE servers (which are running Radius).   If it
helps, they are ACE 3.3 servers with Radius enabled.  When the master is
up, everything works fine and checkpoint returns a message saying "user
authencticated by RADIUS"  When the master is down, the event logs tell
us that the slave takes over, but anyone trying to log in get a message
that the RADIUS servers are not responding.

Since I am new at this, I may not be completely answering your question.


Again, thank you so much for your assistance

Russell

-----Original Message-----
From: Sunjo [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 18, 2004 4:17 AM
To: [EMAIL PROTECTED]
Subject: Re: [FW-1] The ace slave not authenticating

Hi Russel,
That is great...
Which Radius server you are using. ?
and what is the RAS server you are using?

Sunil



"Etts, Russell" <[EMAIL PROTECTED]> wrote:
HI all

The information that Sunjo provided below corrected the issue (thanks
again Sunjo). However, I have one more question:

When I shut down the services on the master server and attempt to log
in, I get an error on the client that says the radius server is not
responding. I can see in the event viewer on the slave server that the
slave will now take over authentication, but I can't authenticate with
the client. I have waited for the slave heartbeat period to expire (300
seconds), dialed in again and tried with the same results. Help??

Thanks

Russell

-----Original Message-----
From: Sunjo [mailto:[EMAIL PROTECTED]
Sent: Wednesday, March 17, 2004 4:04 AM
To: [EMAIL PROTECTED]
Subject: Re: [FW-1] Help with ACE server???

Russel,

The following may help..

1) Make sure you have confiigured with correct domain. (and the domain
name configiured in Mycomputer properties)
2) When u specify only the slave name in the master, the master should
display the domain name by itself. ie, specify ace23, the master should
add and display ace23.yourdomain
3) once this is done reboot the ace server and verify the configuration.
4) Copy the files u mentioned..



"Etts, Russell" wrote:
Hi everyone

I know that this is a checkpoint list, but at this point I have no idea
who to pose this question to.

I have an ACE server, version 3.3. Recently, our slave server died. I
just brought up another slave server, same IP address but a different
name. I went into the configuration manager tool on the Master and
changed the name. I rebooted the master. I copied the following five
files onto a floppy: license.rec; sdconf.rec; server.cer; server.key and
sdti.cer.

I brought up the slave and put the floppy into the "A" drive. I inserted
the cd, chose the option to install as a slave, pointed the program to
the floppy, verified the information and hit net. I now get an error
that says the following:

"Ace/server Setup:

This host does not appear in the configuration record as a slave.
Correct the configuration record on the master and slave before
reinstalling."

"This host name: ace23
Config master: ace1
Config slave: ACE23."

Can anyone help me out with this??

Thanks

Russell

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