Quite thorough explanation. Let's try taking the Office Mode DHCP server out
of the picture. Change to an Office Mode IP Pool by creating a network
object using the same network as handed out by the DHCP server. I recall
reading an article that said you had to reboot the gateway if you CHANGED
the Office Mode IP Pool range, but I don't know if that applies to creating
one.

How often are you performing topology updates? The default of one hour?

What version of SecureClient are you using and what is the OS of the client?
Windows NT and 9x cache the last DHCP address in the registry. If you boot
the computer while inside the company, shut down, go home, and start the
computer while the same internal NIC is still installed, you're dead in the
water unless you remove the internal NIC or release the IP address that you
will not see as in use. Windows 2000 & XP don't have this issue.

Ray

From: Jeremy Lieb <[EMAIL PROTECTED]>
Reply-To: Mailing list for discussion of Firewall-1
<[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]
Subject: Re: [FW-1] Another.....Another..... Another NAT question
(SecuRemote)
Date: Sat, 25 Sep 2004 11:24:21 -0400

What happens is that I plug in my Userid and Password, hit connect, I
never get any Authenticated by Firewall1 messages. It jumps first to
Updating Site and just sits on that until it fails and asks for Auth
again. An ipconfig /all during this only shows my 192.168.1.X IP which
is in conflict with the Encnet.

When I run SRFW monitor 192.168.1.100 is constantly trying to talk
directly to the internal interface of our firewall for TCP 500 as if
somehow it already believe that I am inside the Encnet. Our Office Mode
range is given out from an internal DHCP server. The range however is
not internal. So you see, I never get as far as having an OM address
assigned when I use a Network # that falls inside the Encnet even though
we believe to have OM configured properly and routing configured
properly.

On the other hand when I use the network 192.168.255.X which is not
inside our encnet I not only get my OM address but I connect
successfully. The results of srfw monitor in this instance shows my
internal address 192.168.255.100 talking directly to the external
interface of the firewall. First for TCP 264, then UDP 2746 (UDP Encaps)
and TCP 500. Then of course the OM address takes over the talking. If
you need any more specific info let me know.

Thanks

Jeremy Lieb  CCNA CCSA-NG CCSE-NG
Firewall Administrator
Open Text Corporation
847-267-9330 ext 4395
-----Original Message-----
From: Mailing list for discussion of Firewall-1
[mailto:[EMAIL PROTECTED] On Behalf Of Ray
Sent: Friday, September 24, 2004 10:09 PM
To: [EMAIL PROTECTED]
Subject: Re: [FW-1] Another.....Another..... Another NAT question
(SecuRemote)

Sure.

>On the firewalls themselves the Office Mode Pool is routed
>to the external interface of the firewall.

Yep, that's right. If a SecureClient Office Mode connection is using
192.168.200.10, for example, and you traceroute to it from the internal
network, it will end up on the SecureClient machine. If no SecureClient
connection is using that particular Office Mode IP address, the
traceroute
will zip through the gateway and end up going to the Internet.

>What happens when a
>connection is attempted is essentially a Gateway Not Responding error
>and nothing at all shows up in the Smartview Tracker.

No authentication, no IKE traffic, nothing? What are the exact messages
showing in the status window of SecureClient?  What does ipconfig /all
show
on the SecureClient machine while this is happening?

Or do you mean that the connection appears to be successful but no
traffic
is routed from the SecureClient box to the gateway because of the same
subnet problem?

>From a
>SW Monitor it actually appears that my external address is trying to
>talk to the internal address of the firewall when I have an address
that
>conflicts with the Encnet.

Can you give an example of this? I'm unclear by what you mean.

Ray

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