The firewall object in you gui, is it the outside IP address or the inside
IP address?
----- Original Message -----
From: "Zdenek Kotesovec" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Wednesday, February 16, 2005 11:14 AM
Subject: [FW-1] Logging on to Policy Server


> Hello! We have problem with logging on to Policy server - external LDAP
users can't log on to Policy Server. We are using FW-1 NG R55 (HFA12).
Internal firewall users are logging on to Policy Server successfully.
>
> Additional information - Policy Server:
> * members of internal user group "SRUsers" are allowed to download policy
from Policy Server
> * external LDAP users are members of  external "LDAP_Group"
> * external "LDAP_Group" is member of internal user group "SRUsers"
>
> Smart View Tracker Information:
> Date:                   16Feb2005
> Time:                   14:33:24
> Product:        Policy Server
> Type:                   Log
> Action:                 Login
> Destination:    fw (xxx.xxx.xxx.xxx)
> User:                   test
> Information:    PS: User test failed to log on to Policy Server. Failed to
fetch user.
>
> Policy server debugging information:
> ...
> [dtps 23724 [EMAIL PROTECTED] Feb 14:33:24] Phase1_Negotiation_fn: set fn 
> 0001706c
> [dtps 23724 [EMAIL PROTECTED] Feb 14:33:24] 14:33:24 get_user_groups_file: 
> Fetching
user.
>
> [dtps 23724 [EMAIL PROTECTED] Feb 14:33:24] get_user_groups: entering
> [dtps 23724 [EMAIL PROTECTED] Feb 14:33:24] 14:33:24 
> get_groups_from_user_object:
Fetching user done.
>
> [dtps 23724 [EMAIL PROTECTED] Feb 14:33:24] get_groups_from_user_object: 
> failed to
allocate user_group object.
> ....
>
> Could anybody of you help me? Where may be the problem?
>
> Thanks & Regards,
> Zdenek Kotesovec
>
>
>
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