Mailing list for discussion of Firewall-1
<[email protected]> wrote on 20/04/2005 01:01:49:

> Get your reseller to send you the latest SPLAT with drivers to support
your
> platform.

> Shimon Silberschlag

> +972-3-9351572
> +972-50-7207130

> ----- Original Message -----
> From: "Andy France" <[EMAIL PROTECTED]>
> To: <[email protected]>
> Sent: Tuesday, April 19, 2005 12:13 AM
> Subject: [FW-1] Kernel Fault - SPLAT on IBM x336

>
> > Hi All,
> >
> > One of my firewalls rebooted after a strange error this morning:
> >
> >  kernel: Uhhuh. NMI received for unknown reason 34.
> >  kernel: Dazed and confused, but trying to continue
> >  kernel: Do you have a strange power saving mode enabled?
> >
> > A quick Google search on the first string turned up two messages in
Lunix
> > groups from 2002, but neither had responses.  Interestingly, both of
the
> > other messages were also for IBM hardware (but different models).
> >
> > Does anybody have an idea what this means?
> >
> > We are running NG AI R55_HFA04, SPLAT build 116.
> >
> > Regards,
> > Andy.

Just to follow up on this... this crash repeated at the same time three
days in a row.  We now believe it is caused by an ARCserve backup
connection to an agent on a host in our DMZ.

The ARCserve agent connection uses ports 6050 and 6051, both TCP and
UDP.  Maybe the R55 NG AI module is expecting the traffic to be X Windows
(based on the port numbers) and breaking when it isn't?

Looks like I will need to log a ticket with Checkpoint.

Andy.

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