Had the same issue here I have applied the next HFA and it solved the problem
-----Original Message----- From: Mailing list for discussion of Firewall-1 [mailto:[EMAIL PROTECTED] On Behalf Of Jerry Eblin Sent: Wednesday, May 25, 2005 4:20 PM To: [email protected] Subject: Re: [FW-1] Unable to delete user group from SmartDashboard David, I ran into a similar issue when I tried deleting a user. The solution (after verifying the drive was not out of space) was to export the database into a text file. Delete the user from the text file and then import it back into the management station with a flag that overwrites current data. If you need more specifics, do a search on the list archives. I posted the commands needed in a response to another issue like this. Hope this helps, Jerry David A Muscat <[EMAIL PROTECTED] COM> To Sent by: Mailing [EMAIL PROTECTED] list for INT.COM discussion of cc Firewall-1 <FW-1-MAILINGLIST Subject @AMADEUS.US.CHECK [FW-1] Unable to delete user group POINT.COM> from SmartDashboard 05/25/2005 02:40 AM Please respond to Mailing list for discussion of Firewall-1 <FW-1-MAILINGLIST @AMADEUS.US.CHECK POINT.COM> Hi everyone, It's likely that has been covered before but I can't find the solution. There are some user groups within SmartDashboard that I want to get rid of as they are no longer required. Problem is that every time I try to delete one SmartDashboard pops up with the following complaint.... "Internal Error [11] while handling object <group-name>. Failed to remove references of object <group-name>. Please contact technical support" ... followed by an "OK" button. When this happens the group disappears from the SmartDashboard view but when logging into SmartDashboard again it reappears. Even though it's not really needed I removed the group from everything before deleting it such that when you query it with "where used" it says "object not used". There was an old solution for this in the SecureKnowledge database but all it said was to upgrade to NG FP2. I'm already on NG AI R55! Has anyone else come across this really annoying problem? Thanks! David A Muscat ================================================= To set vacation, Out-Of-Office, or away messages, send an email to [EMAIL PROTECTED] in the BODY of the email add: set fw-1-mailinglist nomail ================================================= To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ================================================= If you have any questions on how to change your subscription options, email [EMAIL PROTECTED] ================================================= ================================================= To set vacation, Out-Of-Office, or away messages, send an email to [EMAIL PROTECTED] in the BODY of the email add: set fw-1-mailinglist nomail ================================================= To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ================================================= If you have any questions on how to change your subscription options, email [EMAIL PROTECTED] ================================================= -- No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.322 / Virus Database: 266.11.16 - Release Date: 24/05/2005 ================================================= To set vacation, Out-Of-Office, or away messages, send an email to [EMAIL PROTECTED] in the BODY of the email add: set fw-1-mailinglist nomail ================================================= To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ================================================= If you have any questions on how to change your subscription options, email [EMAIL PROTECTED] =================================================
