OK, here are a couple of things to check.

If you are using SecuRemote R54 or SecuRemote R55 prior to desktop HFA02 or SecuRemote R56 prior to desktop HFA01 AND you assigned a nick name to the site instead of just using the IP address, you will need to upgrade SecuRemote to either R55 HFA02 or HFA03, R56 HFA02 or R60. Please note that these are the HFA levels of SecuRemote itself. "About SecuRemote" will show you the HFA level, if any.

There is a bug in the code of the previous versions where the certificate renewal traffic got sent to the nickname as in

http://Nick Name:18264

instead of to the enforcement module on

http://<site Ip address>:18264

Secondly, there is a bug in the R55 SmartCenter code prior to HFA15, so it may be in R54 as well. Briefly, they were was an error in parsing the renewal traffic and it would cause the error you are seeing. Sometimes this shows up as being able to renew the certificate when connected to the LAN where the SmartCenter is, but you will get the error if trying to renew across the Internet. The HFA only needed to be applied to the SmartCenter to fix this problem. It did not make it into the Release Notes for some reason.

The R60 (NGX) version of SecuRemote simply sees that a certificate is about to expire and automatically and silently renews it. The end user never even knows it's happening unless they happen to be watching the connection details at the instant it happens. This probably negates the need to extend the life beyond two years.

HTH,

Ray


From: [EMAIL PROTECTED]
Reply-To: Mailing list for discussion of Firewall-1 <[email protected]>
To: [email protected]
Subject: [FW-1] Securemote Certificate Expiry
Date: Thu, 29 Sep 2005 09:27:43 +0530

Experts,

The default expiry time of securemote R54 authentication certificate is set
by checkpoint to 2 years. How to change this default expiry time ?

Also When we try to "renew" certificate through securemote, we get this
error
"Unable to contact ICA". Please note that there is no problem with
certificate authentication.

Regards,

U.SivaKumar.

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