OK, so should I take the silence to my question as commentary? Either no one makes changes to their rulebases, or no one bothers to track/document them? :-) Or just that I picked a weekend following a long weekend to ask the question? :-)

Would really appreciate any insights into what people are using to document their rule changes. Particularly looking for something with the ability to insert some policy-based business logic to sort out the wheat/chaff on a system basis before an engineer has to get involved, without having to build the system myself.

Thanks!

James Lee Bell wrote:
I realize this is a bit off topic, but I was wanting to query the community about software that they use to accept firewall rule change requests and track them to completion.

We use something that was developed in house 3+ years ago, and it just doesn't do as much as we would like, and the person who developed it has moved on. It accepts rule requests from users who must authenticate, and tracks firewall engineer approvals and notes, and finally implementation of the rule, and lets user know its complete. I'm thinking there must be something someone is using out there that enables one to insert some of the business/policy logic for what's allowed to be requested in general, essentially helping us separate wheat from chaff.

Thanks!


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