I think that the connectivity is working fine. Tunel_test is also arriving to gateways because sometimes SecureClient connects to the gateway
pozdrawiam Sławomir Głowacki -----Original Message----- From: Mailing list for discussion of Firewall-1 [mailto:[EMAIL PROTECTED] On Behalf Of Javier Hijas Sent: Thursday, March 30, 2006 10:46 AM To: [email protected] Subject: Re: [FW-1] SecureClient error - tunnel test (NGX R60) Ensure you have conectivity between secureclient and smartcenter server. You also should ensure tunel_test traffic is arriving to the gateways. Głowacki Sławomir wrote: > Hello > > I have a problem with SecureClient and Office Mode. Sometimes when the client > connects to the gateway He gets information that connection is succesfull, > but the communication doesn't work. Under Secure Client diagnostic we can see > following error > > "Tunnel test failure. Try to check "Force NAT traversal mechanism (UDP > encapsulation)" checkbox. If the problem persist contact your system > administrator" > > Under Smart ViewTracker following: > > Type: Log > > Action: Login > > Protocol: udp > > Service: tunnel_test (18234) > > Information: message: Same SecuRemote IP (behind a NAT device) detected. > Allowing new user '<user>'. Consider using Office Mode. > > > > UDP encapsulation checkbox is checked on SecureClient and on Gateway also. > > > > When client disconnect, stop service and run again SecureClient he usually > can connect and everything works fine. > > > > The problem has appeared when we migrated from NG AI R56 (under R56 everythig > was fine) to NGX R60. (HotFix 2 didn't solve the problem). I didn't fine in > Secure Knowledge anything that helped. > > > > Could somebody help me? > > > > > > > > Sławomir Głowacki > > CCSE > > > > > ================================================= > To set vacation, Out-Of-Office, or away messages, > send an email to [EMAIL PROTECTED] > in the BODY of the email add: > set fw-1-mailinglist nomail > ================================================= > To unsubscribe from this mailing list, > please see the instructions at > http://www.checkpoint.com/services/mailing.html > ================================================= > If you have any questions on how to change your > subscription options, email > [EMAIL PROTECTED] > ================================================= > ================================================= To set vacation, Out-Of-Office, or away messages, send an email to [EMAIL PROTECTED] in the BODY of the email add: set fw-1-mailinglist nomail ================================================= To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ================================================= If you have any questions on how to change your subscription options, email [EMAIL PROTECTED] ================================================= ================================================= To set vacation, Out-Of-Office, or away messages, send an email to [EMAIL PROTECTED] in the BODY of the email add: set fw-1-mailinglist nomail ================================================= To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ================================================= If you have any questions on how to change your subscription options, email [EMAIL PROTECTED] =================================================
