Are they using PPPoE with ADSL? PPPoE adds eight bytes to the packet size
causing fragmentation. The fix is to decrease the MTU on the client to 1492
or less.
The most common symptom of this is the ability to authenticate but not
access anything.
Ray
From: Shiroma Dassanayake <[EMAIL PROTECTED]>
Reply-To: Mailing list for discussion of Firewall-1
<[email protected]>
To: [email protected]
Subject: [FW-1] secure remote users cannot access target servers in VPN
domain
Date: Mon, 22 May 2006 03:35:05 -0700
Dear all
We have secure remote users connecting to servers in our VPN domain.
However some of our secure remote users are experiencing problems
connecting to the target servers in the VPN domain. These particular secure
remote users are able to download the site and are authenticated as well,
but, after authentication, are unable to access the target servers in the
VPN domain.
My VPN domain is configured as a group of network objects that comprise
several networks.
Can anyone shed any light on this? Any help would be much appreciated.
Thanks and regards
Shiroma
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