Thanks Fabrice, but as said, this machine runs both the SmartCenter and the
Eventia Reporter, the main IP (172.x.x.x) is the one used by the SmartCenter
to communicate with several firewall modules and clusters, so changing the
main IP is not an option.

Regards

On 9/29/06, Fabrice Barutel <[EMAIL PROTECTED]> wrote:

Hi,

Perhaps the trick could be to switch network interface and also IP
addresses
and physical link of course?
With that, the second network interface could be the first one, and
Eventia
Reporter Server could listen to the well network interface?

I haven't done this kind of trick, but when I read your mail, it comes to
my
mind. I hope it will help you.

--
Fabrice  Barutel
Administrateur réseau et sécurité
[EMAIL PROTECTED]

------------------------------

Date:    Thu, 28 Sep 2006 22:04:13 -0600
From:    Sergio Alvarez <[EMAIL PROTECTED]>
Subject: Problems managing Eventia Reporter

Hello,

I have a customer for which I installed Eventia Reporter on the same
machin=
e
where their SmartCenter resides (NGX R61 SPLAT), this machine has 2 NICs
an=
d
obviously one  of them was used as main IP to identify the corresponding
object in the Check Point config, this IP belongs to a 172.x.x.x range.
The
second IP of the machine belongs to a 10.x.x.x range and is through that
NI=
C
the administrators access the SmartCenter to open the  SmartDashboard and
the rest of the GUI tools, everything works, except the Eventia Reporter
GUI, when they try to open it, either selecting it and authenticating from
it or just by selecting it from the "window" menu of the Dashboard, the
following error comes up:

Failed to initialize communication with Eventia Reporter Server. Check
that
the server is running (172.x.x.x)

Seems like the Eventia Reporter application is listenning to requests sent
to the 172.x.x.x interface, the only way in which my customer has being
abl=
e
to open the Reporter GUI is getting connected through Remote Desktop to a
server in the 172.x.x.x network and from there open the Reporter GUI.

Netstat in the SmartCenter/Reporter server confirms the 18205 port is
associated just with the 172.x.x.x IP and the reporter logs won=B4t show
mu=
ch
info about this. The only message on that log that I think might
be  relate=
d
with the failed connection attempts is the following:

Invalid request received by server main thread. Request ID 144

Although I looked for it in the SK and the related documentation with no
success.

Does anybody know how to get this resolved? Any help will be very
appreciated.

Regards


--=20
Sergio Alvarez
(506)8301342

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--
Sergio Alvarez
(506)8301342

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