Generally if this resolves the issue, I see either lots of database
revisions on the machine or log files.  With some file maintenance, the
upgrade_export can be run without increasing the file handle limit.

Jason


On 10/31/06, Sergio Alvarez <[EMAIL PROTECTED]> wrote:

Thanks a lot Damon, I will for sure try that one.

Regards


On 10/31/06, Cassell, Damon Z. <[EMAIL PROTECTED]> wrote:
>
> I had a problem with upgrade_export when moving from NG AI to R55.
> Specifically, upgrade_export ran into the open files limit (ulimit -n)
> on my NG AI system (which was Red Hat). It errored out with a very
> vague error -- it may have been the same one you're seeing, but I
> forget now.
>
> The command "ulimit -n" on a Linux system will show you the open files
> limit. On Red Hat, it was 1024. It also appears to be 1024 by default
> on SPLAT, which makes some sense. By resetting it to something higher
> "ulimit -n 8192" I was able to successfully run the export. I suggest
> you try this.
>
> Damon Cassell
> The MITRE Corporation
>
>
>
> -----Original Message-----
> From: Mailing list for discussion of Firewall-1
> [mailto:[EMAIL PROTECTED] On Behalf Of Sergio
> Alvarez
> Sent: Sunday, October 29, 2006 9:58 AM
> To: [email protected]
> Subject: Re: [FW-1] Problems with upgrade_export
>
> Thanks Reinhard.
>
> Actually I first tried with the upgrade_export util that got installed
> along
> with the original R60 installation, later I downloaded the latest
> version
> from the web site, so after trying two different versions with the
> exact
> same results, I would consider very strange if this was caused by a
> bug.
>
> The SmartCenter and the firewall modules it is managing were all
> already in
> production by the time I started trying to get the export, and at that
> point
> there was a single machine with the NGXR60 GUI installed on the network
> and
> I made sure it was closed, so I don't think there is anything on that
> way
> either.
>
> Anyway I really appreciate your help and comments, please let me know
> if you
> have any further.
>
> Regards
>
> On 10/29/06, Reinhard Stich <[EMAIL PROTECTED]> wrote:
> >
> > hi,
> >
> > maybe there is a bug in the latest upgrade_export, you can also try
> > an older one (from fw1-cd). also have the NICs up, fw1 up and all
> > gui-clients closed.
> >
> > br
> > reinhard
> >
> >
> > At 02:06 29.10.2006, you wrote:
> > >Thanks Hugo and Reinhard,
> > >
> > >- The last thing I did was downloading the latest version of the
> utils
> > from
> > >the CP site, so that point is checked.
> > >- This is a brand new system with enough disk space and has been in
> > >production only since las thursday night, and was actually that same
> day
> > >that I got the errors trying to get the export, so I would be amazed
> if
> > in
> > >fact the disk was full. Anyway I'll better check on that just in
> case.
> > >- This is a SPLAT installation and I tried to follow the procedure
> logged
> > as
> > >the default admin user, so I don't think permissions as an issue
> here.
> > >- About Hugo's last point, the issue we have is this would be the
> first
> > >export we would take out of this config because it was precisely
> built
> > from
> > >scratch. We were waiting to have the systems in production before
> getting
> > >the export so we could be sure to have everything needed in place
> and
> > >included in the backup. I guess we should have gotten "half-way"
> backups,
> > >but there's nothing I can do about that now.
> > >
> > >Any further ideas would be very appreciated.
> > >
> > >Regards
> > >
> > >On 10/28/06, Hugo van der Kooij <[EMAIL PROTECTED]> wrote:
> > >>
> > >>On Sat, 28 Oct 2006, Sergio Alvarez wrote:
> > >>
> > >> > I ran the proper command, the process seemed to start ok, but
> then
> > after
> > >>the
> > >> > message that says it is "copying files to a temporary forlder",
> an
> > error
> > >> > came up:
> > >> >
> > >> > "Failed to read local configuration info"
> > >>
> > >>Here is a loose description of the upgrade_export activities:
> > >>
> > >>1. Relevant files are copied to a temporary place.
> > >>     This one lives under $FWDIR/tmp
> > >>2. The config details are written to a file.
> > >>     Here it will list the products installed.
> > >>3. The whole buch gets wrapped in tar and feathers
> > >>     (Mhhh. make that gzip ;-)
> > >>
> > >>It seems you ran out of diskspace in step 1 or step 3 ir there is
> > >>something odd that prevents step 2 from completing.
> > >>
> > >>Errors in part 2 are the hardest to find even if it is in fact only
> a
> > tiny
> > >>fraction of the time it takes to build the backup.
> > >>
> > >>If step 1 is OK and 2 is not you can take the config file from a
> knonw
> > >>working backup and put it in the proper place and then do step 3 by
> > hand.
> > >>
> > >>Hugo.
> > >>
> > >>--
> > >>         [EMAIL PROTECTED]        http://hvdkooij.xs4all.nl/
> > >>             This message is using 100% recycled electrons.
> > >>
> > >>=================================================
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> > >>send an email to [EMAIL PROTECTED]
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> > >
> > >
> > >--
> > >Sergio Alvarez
> > >(506)8301342
> > >
> > >=================================================
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> > >send an email to [EMAIL PROTECTED]
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> > --
> > Reinhard Stich          [EMAIL PROTECTED]
> > Internet Security AG,      1150 Wien, Johnstrasse 29
> > Tel: +43 1 3709440 RS784-RIPE Fax: +43 1 3709440-333
> >
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>
> --
> Sergio Alvarez
> (506)8301342
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--
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(506)8301342

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