If you look it an another way by reading that article...
there is a lot of suc!ers like me and you still pay for subscriptions.

But I have to hand it to them, they have the best "GUI" product in the 
market...period.

If I wanted to deal with a lot of CLI commands....then I would use their 
competitors product, which is not bad at all...but their GUI interface is 
terrible, it has not changed much in 10 years.

So for the moment...I am am going to stay with the less of the 2 evil.....(my 
point of view) Checkpoint and pay for their support....which I have used less 
then 10 times in 5 years.
Reason, never jump at their latest release...

Checkpoint, 
please listen to your customers....(at least occasionally!) or you will became 
another " Novell " company...




----- Original Message ----
From: Christian ALT <[EMAIL PROTECTED]>
To: [email protected]
Sent: Sunday, November 5, 2006 12:18:22 PM
Subject: Re: [FW-1] checkpoint knowledge base sk31876 explaination needed


Hi all,

Since the discussion goes about subscriptions and support, I have to add
that the total amount paid for subscription is important, and I have brought
the issue in article I have published on 19 October:

" In the following lines you will see that 45-50% of its revenue are coming
from subscriptions."

The rest of this information can be found 

http://www.tla.ch/TLA/FW/FAQ/2006-10-19-checkpoint-q3-revenue.htm

This is just a fact that could be brought into consideration in this
discussion.

Bye for now,


Christian ALT

Telecom and Logistics Associates
Network Security Company
Security Lead Auditor for ISO 27001
http://www.tla.ch
Agenda Romand de la formation IT et Securité
http://www.tla.ch/agenda.htm 



-----Original Message-----
From: Mailing list for discussion of Firewall-1
[mailto:[EMAIL PROTECTED] On Behalf Of Ronny
Vaningh
Sent: dimanche, 5. novembre 2006 11:05
To: [email protected]
Subject: Re: [FW-1] checkpoint knowledge base sk31876 explaination needed

Hugo, Martin et al

Indeed I must agree that complaining about bad support isn't really
appropriate, but the only thing I wanted to point out here is that
checkpoint frequently publishes:

1) incomplete release notes, by not including all fixed problems in the
release notes;

2) cryptic SK articles ... about "can crash in certain circumstances"

If we pay for support, like we all do since we choose to marry a closed
source vendor, I would like to receive clear and honest SK articles in
return so that I can assess if my environment would be impacted before
upgrading to a release instead of opening cases afterwards.
Opening cases is neither in my interest neither in checkpoints (since
there is no more a per case fee to be paid).

And now I will leave this subject to rest ...

Have a nice continuation of your weekend


Ronny



Hugo van der Kooij wrote:

> Not knowing your setup nor the actual case I can not judge wether or not a

> given support solution is appropriate. But if you tried to push a square 
> peg in a round hole you may find that someone tells you to try a hole big 
> enough.
> 
> Hugo.
> 

=================================================
To set vacation, Out-Of-Office, or away messages,
send an email to [EMAIL PROTECTED]
in the BODY of the email add:
set fw-1-mailinglist nomail
=================================================
To unsubscribe from this mailing list,
please see the instructions at
http://www.checkpoint.com/services/mailing.html
=================================================
If you have any questions on how to change your
subscription options, email
[EMAIL PROTECTED]
=================================================

=================================================
To set vacation, Out-Of-Office, or away messages,
send an email to [EMAIL PROTECTED]
in the BODY of the email add:
set fw-1-mailinglist nomail
=================================================
To unsubscribe from this mailing list,
please see the instructions at
http://www.checkpoint.com/services/mailing.html
=================================================
If you have any questions on how to change your
subscription options, email
[EMAIL PROTECTED]
=================================================



=================================================
To set vacation, Out-Of-Office, or away messages,
send an email to [EMAIL PROTECTED]
in the BODY of the email add:
set fw-1-mailinglist nomail
=================================================
To unsubscribe from this mailing list,
please see the instructions at
http://www.checkpoint.com/services/mailing.html
=================================================
If you have any questions on how to change your
subscription options, email
[EMAIL PROTECTED]
=================================================

Reply via email to