Hello,

The scenario is the following: SmartCenter (R60 HFA04) on Windows 2003
server also running  Eventia Reporter on the same machine.

Everything worked fine reporting wise, for several months but now when my
customer gets into the Eventia Reporter GUI to generate a report, the pane
where the predefined reports are usually shown under Reports> Definitions,
is completely blank and the Consolidation session that used to be under
Management>Sessions was gone.
No predefined reports are shown either on the Express tab.

I created a new Consolidation session and it started to process the logs,
but still the predefined reports are missing.

Last year I had a similar issue with another customer and I end up removing
and reinstalling the Eventia Reporter to get the issue resolved, but to be
honest I would rather go for a softer solution if anybody can help me with
that.

BTW, this is not a SmartConsole issue, as starting it in demo mode does show
the predefined reports.

Thanks a lot.

--
Sergio Alvarez
(506)8301342

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