-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 cisco4ng wrote: > can someone explain to me why my upgrade_export is not working? > > dca-Nokia[admin]# fw ver > This is Check Point VPN-1(TM) & FireWall-1(R) NGX (R65) HFA_02, Hotfix 602 - > Build 006
It seems that the upgrade tools do not work on any R65 HFA-02 version. (Any platform.) On any R65 installation cpinfo is not working properly either. (Which is a serious pain for support purposes.) So our strategy for the moment is on any installation or upgrade to replace both tools with the seperate tools from the Check Point site. If you run into the issue: Open a support ticket. Unless you open a support ticket Check Point will not be aware of the problem. The more people that will document this case to Check Point the higher the priority. I will also work through the irregular channels to see if we can expedite this issue. Anyone who can properly document their case can send me a report outside the mailinglist with the following details: - Hardware description (CPU, MEM, ....) - Operating system details (type, build, ....) - Check Point version(s) (complete) - Exact errors seen - Plain text message (no word files, HTML, ...) - Proper subject: Check Point upgrade tools Anything incomplete will be discarded. I am not going to waste time on those. So do not even try to use the reply button to generate the report. Create a fresh message in plain text. Hugo. - -- [EMAIL PROTECTED] http://hugo.vanderkooij.org/ PGP/GPG? Use: http://hugo.vanderkooij.org/0x58F19981.asc A: Yes. >Q: Are you sure? >>A: Because it reverses the logical flow of conversation. >>>Q: Why is top posting frowned upon? Bored? Click on http://spamornot.org/ and rate those images. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.7 (GNU/Linux) iD8DBQFHQ+KjBvzDRVjxmYERAsWMAJ93a2LBZPYgAVZ0hzLJFBRHZjq8NgCbBqSG FmxEm48YzhbBZwwLMaPCHFE= =5aSV -----END PGP SIGNATURE----- Scanned by Check Point Total Security Gateway. ================================================= To set vacation, Out-Of-Office, or away messages, send an email to [EMAIL PROTECTED] in the BODY of the email add: set fw-1-mailinglist nomail ================================================= To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ================================================= If you have any questions on how to change your subscription options, email [EMAIL PROTECTED] =================================================
