I already know how to do that.  I read that before asking the forum.

So what is the solution?



Tom Louis <[EMAIL PROTECTED]> wrote: To generate a cpinfo for the Provider-1/ 
SiteManager-1 MDS,



  1.. Log into the MDS machine.
  2.. Change the shell to the C-shell with the command csh.
  3.. Run the command mdsenv.
  (This will set the environment for the entire MDS, in case it was changed 
previously.)
  4.. Verify the environment with command:
  echo $MDSDIR
  5.. Run the command:
  cpinfo -o mdsinfo
  Where mdsinfo is a name of the file to which you will save cpinfo data.
  6.. Use gzip to compress the file, and send it to Check Point support.

==============='

For the CMA

  1.. Log into the MDS as super user.
  2.. Run the commands to launch the cpinfo script:
  3.. mdsenv
  cpinfo -c  -o 

  Where cmainfo is the name of the file to which cpinfo data is saved.
  4.. Use gzip to compress the file, and send it to Check Point support.

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