I had the same issue a year ago... Also, check the Avaya switch and make sure that the VPN office mode is using the same network region.
Thanks Kalpesh "Previtera, Sal" <[EMAIL PROTECTED]> Sent by: Mailing list for discussion of Firewall-1 <[email protected]> 03/11/2008 14:06 Please respond to Mailing list for discussion of Firewall-1 <[email protected]> To [email protected] cc Subject Re: [FW-1] VoIP - Calls thru Checkpoint NGX R60 and Avaya IP Office 500 Any NAT translation happening between the 2 networks, when going thru the firewall? -----Original Message----- From: Mailing list for discussion of Firewall-1 [mailto:[EMAIL PROTECTED] On Behalf Of Miguel Hernandez y Lopez Sent: Monday, November 03, 2008 7:52 AM To: [email protected] Subject: [FW-1] VoIP - Calls thru Checkpoint NGX R60 and Avaya IP Office 500 Howdy, i´ve Checkpoint NGX R60_HFA06, the main problem is that VoIP calls from Avaya IP Office 500 don´t work, only works in one direction. In the Cisco switches we´ve vlans assigned to each subnet, each subnet are in both Firewall with an ip address of each subnet and vlan. Each IP Phone (10.2.24.57 and 58) comunicate to the CallManager, and the Call Manager has 2 intefaces (10.2.0.28 and 36) and the FileServer (10.2.8.14) to download the correct .bin, the calls between IP Phones work fine. Now, when we try to call from an IP Phone (10.2.24.57 and 58) to a extension in the IP Office Server (192.168.5.10) the call works fine, i see all the traffic pass thru the Firewall... but when a try to call back from the extension in the IP Server to an IP Phone the call die after dial the number, it sound busy tone. In the Firewall i only see accept H323 packets to the Call Manager and no other kind of traffic. I do a fw monitor zdebug and don´t see any drop packets from/to Ip Server. We do several test, putting the service H323 in advanced setting to none, h323 and h323_any.. with no success. At this point, i don´t no know where it can be the problem. do you have any suggestion? Thanks in advance. Miguel Scanned by Check Point Total Security Gateway. ================================================= To set vacation, Out-Of-Office, or away messages, send an email to [EMAIL PROTECTED] in the BODY of the email add: set fw-1-mailinglist nomail ================================================= To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ================================================= If you have any questions on how to change your subscription options, email [EMAIL PROTECTED] ================================================= Scanned by Check Point Total Security Gateway. ================================================= To set vacation, Out-Of-Office, or away messages, send an email to [EMAIL PROTECTED] in the BODY of the email add: set fw-1-mailinglist nomail ================================================= To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ================================================= If you have any questions on how to change your subscription options, email [EMAIL PROTECTED] ================================================= <FONT style="BACKGROUND-COLOR: #ffffff"> <P align=center><FONT style="BACKGROUND-COLOR: #ffffff">Click https://www.mailcontrol.com/sr/wQw0zmjPoHdJTZGyOCrrhg== to report this email as spam.</FONT></P></FONT> This message has been scanned for viruses by BlackSpider MailControl - www.blackspider.com Website: http://www.kingston.com/europe Kingston Technology Europe Limited, Registered in England, No: 3643195 VAT No: GB 720 5258 60 Registered Office: Kingston Court, Brooklands Close, Sunbury on Thames, Middlesex, TW16 7EP, UK "This email and any attachments is intended for the addressee only. It may contain confidential, proprietary or legally privileged information and any views or opinions presented are solely those of the author. If you are not the address you have received this e-mail in error. Please notify the sender by return e-mail and then destroy it. If you have received this e-mail in error, copying, printing, forwarding or dissemination of this e-mail is strictly prohibited. We virus scan all e-mails but are not responsible for any damage caused by a virus or alteration by a third party after it is sent. Scanned by Check Point Total Security Gateway. ================================================= To set vacation, Out-Of-Office, or away messages, send an email to [EMAIL PROTECTED] in the BODY of the email add: set fw-1-mailinglist nomail ================================================= To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ================================================= If you have any questions on how to change your subscription options, email [EMAIL PROTECTED] =================================================
