HellAll,

Just to spread the solution...

It was neither cables nor network speed as I knew. When the problem is
network speed the errors increase instead. The problem was with the firmware
throughtput configuration. This Firewall is under a tons of traffic and a
parameter have been changed to solve.

I saw that the dropped packets that appears on "ifconfig" was the same as
rx_fw_discard statistic of "ethtool -S" command. It happens when the
firmware cannot handle all the packets that is receiving. However, the
physical device and the kernel can handle more, but to do that a parameter
needs to be changed. The default is low because it increase the memory
consuption and 99% of the linux instalations does not need more. But, in my
case it is a huge firewall.

Running the command "ethtool -g" it is possible to see what is the maximum
supported and what is actually configured. I'm talking about RX Ring
Parameters.

My interface was configured with 100. I changed to 1020 (max.). The command
to change is "ethtool -G". Be careful, because when I changed it has flipped
the active Firewall and reseted the counters,so I think it restarted my
interface. I flipped back the Firewall and waited to see what is going on.
Bingo! No more dropped packets.

Bye!

-
Allan Klaus


On Fri, May 8, 2009 at 10:04 AM, Pierre Lamy <[email protected]> wrote:

> It depends on what OS you're using, and the line rate you should be
> measuring is in pps rather than speed in mb.
>
> Make sure that the system is well tuned, there are many documents on SK
> related to this. For example SecureXL - fwaccel stat/stats/stats -s
>
> Pierre
>
>
> Allan Zeidler wrote:
>
>> Yes, I opened a change request to replace the cables and force the network
>> speed.
>>
>> It will be done tonight.
>> -
>> Allan Klaus
>>
>>
>> On Thu, May 7, 2009 at 11:33 AM, M. N. <[email protected]> wrote:
>>
>>
>>
>>> Hi Allan,
>>> Would it possible for you to force it down to 100 mbit at both ends and
>>> see
>>> if you experience any packet loss?
>>>
>>>
>>>
>>>
>>> -----Original Message-----
>>> From: Mailing list for discussion of Firewall-1
>>> [mailto:[email protected]] On Behalf Of Allan
>>> Zeidler
>>> Sent: May-07-09 10:10 AM
>>> To: [email protected]
>>> Subject: [FW-1] Interface dropped packets increasing
>>>
>>> Hello,
>>>
>>> I'm having a problem with dropped packets in the interface. My network is
>>> 1Gbps for both Switch port and FW NIC. The switch load is running around
>>> 10%
>>> of the network load. Is there a way to know which packets are being
>>> dropped?
>>> It is a lot per second, like 300 packets dropped per second, out of
>>> control.
>>>
>>> I thought it could be auto-negotiation, but when it is the problem is
>>> different...it increases the errors statistics.
>>>
>>> Thank you.
>>>
>>> -
>>> Allan Klaus
>>>
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