Hello, I have clusters running with multiple ISP and after a failover in
our cluster, we don't have any packet lost.....
Gratuitous arp works fine!!.

It sounds to me that the issue is in your ISP router...here some
recommendation:


1) you didn't mention, but if your ISP is using a Cisco Router, check if
they have "no ip gratuitous-arps", for security reason, sometimes they
disable the gratuitous arp.

no ip gratuitous-arps
To disable the transmission of gratuitous Address Resolution Protocol
(ARP) messages for an address in a local pool, use the no ip
gratuitous-arps
http://www.cisco.com/en/US/docs/ios/12_3/ipaddr/command/reference/ip1_l1
g.html


2)if you have multiple ISP(more than 1 router for internet connection)
you can use ask them to use HSRP(Hot Standby Router Protocol) , it use
gratuitous arps.


I hope this can give you a clue...




-----Mensaje original-----
De: Mailing list for discussion of Firewall-1
[mailto:[email protected]] En nombre de Sergio
Alvarez
Enviado el: Wednesday, August 11, 2010 10:04 AM
Para: [email protected]
Asunto: Re: [FW-1] static arp entry at 2 diffent SPLAT boxes

Hello,

As far as I understand, what you have an active/standby cluster, please
let
us know if it is something else you are talking about.

The way such scenario is supposed to work is, when a failover occurs,
the
newly active cluster member should send a gratuituous ARP update to all
perimeter devices, letting them know they should change their ARP tables
and
associate the corresponding IPs to the new MAC addresses.
I have multiple customers with similar scenarios and a failover never
disrupts communications, at least anything session related remains up
and
running while the first member goes down and the secondary takes charge
of
the traffic, only having a continuous ping going through the cluster you
will see 2 or 4 packets lost, but it does not generate any downtime at
all.

That said, I believe there is something not working properly in your
environment, I have never faced anything as you described, but I hope
this
info helps you understanding what you see is not expected behavior and
change the way you are approaching the issue to find a solution... I'm
thinking maybe something on the Internet gateway not being able to
handle
the ARP updates.

Regards

On Wed, Aug 11, 2010 at 1:32 AM, a bv <[email protected]> wrote:

> Hi,
>
> Having a 2 FW-1 SPLAT R70 box and sometimes switching from one to the
> makes an extra offline time cause of the arp. Cause the internet
> gateway device (router, modem etc) has the first fws arp entry, not
> the others one and also the new online taken box doesnt know its
> gateway devices mac address. So for during the firewall switches what
> arp-mac releated things can or must done to minimize the wait time and
> problems?
>
> Regards
>
> Scanned by Check Point Total Security Gateway.
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--
Sergio Alvarez
CISSP | CCSE+

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