Does it work fine with the SmartConsole installed in a different computer. Not so far ago I had a similar issue with a customer (SmartView Tracker started loading and after saying it was done loading, the whole window dissapeared with no error messages). On that case it was a problem with the Manager server, happened to all administrators, Check Point Support provided multiple possible solutions (removing files here and there, rebooting to get them recreated), at some point decided to reinstall from scratch and tried loading multiple backups with no success (problem remained). End up doing a clean install and recreating the entire config by hand... it was a nighmare. Gladly it was a small config and I was able to recreate it in a few hours.
Regards On Wed, May 9, 2012 at 6:35 AM, a bv <[email protected]> wrote: > Hi, > > I have couple of versions of smartconsole installed at my PC. I have > some problems with that PC these days blue screens , nonbooting > (windows system files releated not found errors etc). We have tried to > fix thix xp box but still problems. > My problem is now my R75.20 Smartdashboard doesnt work login screen > comes i tried to login and it seems to load the screen but it > disappears then. I can login with the Smartviewmonitor to the same fw > . I have used the fwpolicy -d command at command prompt, then opened > dashboard as usual . The rule-editor_debug_output.txt file says the > below. > > > > [rule-editor 3348 1628]@BSB65[9 May 11:59:33] SearchTokens: Entering. > [rule-editor 3348 1628]@BSB65[9 May 11:59:33] CTokenHolder::LoadTokens > - No tokens found in CAPI > [rule-editor 3348 1628]@BSB65[9 May 11:59:33] _cp_get_cpdir: Failed to > initilaze cp_dir. > > > How can i fix the situation? > > > Regards > > ================================================= > To set vacation, Out-Of-Office, or away messages, > send an email to [email protected] > in the BODY of the email add: > set fw-1-mailinglist nomail > ================================================= > To unsubscribe from this mailing list, > please see the instructions at > http://www.checkpoint.com/services/mailing.html > ================================================= > If you have any questions on how to change your > subscription options, email > [email protected] > ================================================= > -- Sergio Alvarez CISSP | CCSE+ ================================================= To set vacation, Out-Of-Office, or away messages, send an email to [email protected] in the BODY of the email add: set fw-1-mailinglist nomail ================================================= To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ================================================= If you have any questions on how to change your subscription options, email [email protected] =================================================
