We had the same problem with our NAVFW CVP box. It would Dr. Watson when it tried to process the message. I had to find the message and move it out of the firewall spool directory. The message header was:
From: Daniel Grahn <[EMAIL PROTECTED]>
Subject: [FW-1] ng fp1 performance tuning
And it appeared to contain a string of charaters which would crash CVP?
-----Original Message-----
From: Robert Geller [mailto:[EMAIL PROTECTED]]
Sent: Friday, March 29, 2002 2:26 PM
To: [EMAIL PROTECTED]
Subject: Re: [FW-1] FW: NAVFW CVP Died...try mdq command
Not sure if this made it to the list already...I got failures for the listsrv...
-Rob
===
You can try the "mdq" command.... mdq is the checkpoint mail-dequerer... fwstop and fwstart may restart mdq or you can try just issuing it at a command prompt. We had lots of problems with CVP...we are now using a stand alone product without CVP.
-Rob
At 12:55 PM 3/29/02 -0500, Katsumi, Fred wrote:
>I believe you can change the ip address to 0.0.0.0 and fw should pick
>that up and route to your mail server, -----Original Message-----
>From: McDuff, Malcolm [mailto:[EMAIL PROTECTED]]
>Sent: Friday, March 29, 2002 10:42 AM
>To: [EMAIL PROTECTED]
>Subject: [FW-1] FW: NAVFW CVP Died...have disabled, can't clear messages
>in spool on firewall
>
>Hello...
>
>This afternoon we started receiving messages in our firewall logs that
>all SMTP traffic was being denied because the firewall couldn't
>establish a connection to our Norton Anti-Virus for firewall server.
>
>We have not been able to isolate the problem, despite loading the most
>recent patches to both NT and NAV, so we have edited our anti-virus
>resources on the firewall so that the radio button on the CVP section
>of Action 2 is now set to None.
>
>This has all new e-mails bypassing the CVP, however I have a number of
>messages left on the fw1/spool directory. I need to know what I can do
>to edit the AV header information to allow these files to be passed
>through the system now (right now all of the spool items will be
>rejected because the cvp server cannot be processed).
>
>I have tried by comparing headers on successful messages vs. the stuck
>ones
>
> Changing AV_SETTING from "cure" to "none"
> Changing AV_PORT from 0 to 18181
> Changing COMPOUND from 0 to 1
>
>...so far no success.
>
>Are there any other suggestions for re-processing these files?
>
>Thanks for your time
>
>Malcolm McDuff
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