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Perhaps you could consider using SR4.1. This will
still connect to NG FP+ with no problems.
jp
----- Original Message -----
Sent: Wednesday, May 01, 2002 2:13
PM
Subject: [FW-1] SecuRemote NG and Remedy
Action Request System 5.00.01
We have used SecureRemote
for remote access to our network for a couple of years now. We have
recently upgraded to FW1-NG with SecureRemote NG. SecureRemote NG has a
conflict with another program we use. We also had the problem
sporadically on the previous version of SecureRemote. We use Remedy's
Action Request System (v5.00.01) for our helpdesk. After the
SecureRemote upgrade on our clients they are not able to connect to the Remedy
server using the Remedy Client software. We noticed that if we unbind the
SecureRemote service from the NIC used to connect to the Remedy server on the
client, we are back in business. Does anyone know how to get
SecureRemote and Remedy work on the same computer properly?
Thank
you,
Don Mack
[EMAIL PROTECTED]
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