I am trying to allow Remote Control with Intel LanDesk 6.3. I have opened
tcp ports 1761,1762 for specific internal users to the DMZ area through our
firewall. LanDesk also uses random udp ports.
I have tried to include udp-high-ports in the rules allowing access but this
isn't giving me remote control ability.
The initial remote control screen outlines and I see a connection in the fw1
logs, but it then dies (i guess when the udp packets get lost, dropped, etc)
Searching Intel's site and forum for landesk, I see you can statically
define the udp ports the remote control client will use, but can't find any
instructions on how to do this.
Does anyone know where this info can be found..
thanks...
PDB
Patrick D. Baird
Senior Solutions Developer - MCSE
mVest Technology Solutions, Inc.
1700 Paoli Pike
Malvern, PA 19355
Wk: 610-407-0100 x305
Cl: 610-745-1839
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