Liyun:
Like you, I have also had a hellish time finding a decent FW-1 vendor...
I've been involved with Check Point for only a little over a year, and I'm
already on my third vendor!
I won't mention the names, but I would stay away from a vendor/outsourcer
headquartered in New York with offices in MD and MA, and I would also stay
away from a vendor/outsourcer that is buying up smaller companies
predominately on the East coast... I have had no luck with either of them.
One company I have had MUCH better luck with is Evident Solutions out of
Phoenix, Az. If you are worried about someone local for onsite support,
this may be an issue. Our IT department is pretty self-sufficient, so we
have been fine seeking vendors outside of our territory.
I should point out that I have no professional association with this
company, I just know what a pain in the ass it is to find a decent vendor
that will take my money. Shouldn't be this difficult, should it?
If you want their contact information, here it is:
Evident Solutions, Inc.
9633 S. 48th St.
Suite 230
Phoenix, Az 85044
480.783.8326
[EMAIL PROTECTED]
Of course, your mileage may vary. Best of luck!
-john
John Witham, MCSE, MCP+i
Systems Engineer
Takeda Pharmaceuticals America, Inc.
V/847.383.3304
F/847.383.3205
mailto:[EMAIL PROTECTED]
-----Original Message-----
From: yu [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 08, 2000 12:16 PM
To: FireWall-1
Subject: [FW1] Firewall-1 vendor info frustrated from Checkpoint
Any help would be appreciated.
I tried to find a vendor to renew our Firewall-1/VPN-1
"Software Support subscription" (SS-VIG-25-3DES)
and "Gold Support sunscription"(GS-VIG-25-3DES) with CheckPoint.
I called CheckPoint but was told that I have to do the renew via a
vendor.
I visited the Checkpoint web page and found several (six or seven)
vendors listed
in North Carolina RDU area. I picked the numbers that sounds familar to
me from
the web page placed several calls.
The first one was disconnected (Secure Enterprise). The second one
was moved to another location (AlphaNumeric) and no one was there.
The third one was already bought by others. I was very frustrated by
that.
Is there any one who knows a good vendor for these subscription/renew
products? Is there a channel to make the handelling of these
subscriptions
easier like MSDN?
Thanks,
-- Liyun Yu
==============================
Liyun Yu, Ph. D.
Health System User Analyst III
NCSIP Sys Admin
Center for Health Policy, Law & Management
Duke University
125A Old Chem Bldg.
P O Box 90253
Durham, NC 27708
Phone: (919) 684-4264, (919) 419-4657
FAX: (919) 684-6246, (919) 419-1711
Email: [EMAIL PROTECTED]
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