Comcast = an ISP for the @Home network see http://www.comcastonline.com To: Valued Comcast @Home Customer From: Comcast Online Communications <[EMAIL PROTECTED]> Date: Mon, 14 Aug 2000 11:27:19 Subject: Updates to Your Comcast @Home Subscriber Agreement VIA EMAIL RE: Updates to Your Comcast @Home Subscriber Agreement Dear Comcast @Home Customer: Comcast @Home is making certain revisions to the Comcast @Home Subscriber Agreement (the "Agreement") in accordance with Section 11(b) of the Agreement. You received a copy of the Agreement when you were connected to the Comcast @Home service. The changes to the Agreement described herein do not affect the monthly rates for the Service or the content of the Service. A complete copy of the revised Agreement can be found at the link entitled "Subscriber Agreement" located at http://www.comcastonline.com beginning Monday, August 14, 2000. The Agreement is currently marked to show all of the revisions described herein. Below is a summary of the principal changes to the Agreement. As the information presented below is only a summary of the principal changes, you are encouraged to review the entire text of the revised Agreement at the website link above. Section 1. Equipment. This section has been modified to address situations in which the Customer has purchased rather than rented a cable modem, and the connection of such purchased cable modem to the Service. A provision has been added allowing Comcast and/or @Home Network to upgrade the software if the cable modem purchased by the Customer and connected to the Service. In addition, this section has been modified to adjust Comcast's liability for damage to Customer Equipment. Section 2. Installation and Use. This section has been modified to allow the Customer to self-install certain Comcast-supplied equipment or other third-party equipment (where available) in accordance with the instructions of Comcast or the third party. In addition, this section limits Comcast's liability with respect to such self-installation. Section 3. Limited Warranty. This section has been modified to clarify Comcast's procedures for crediting the Customer in the event of interruption of the Service. Section 4. Payment Terms. This section has been modified to clarify Comcast's billing practices relating to the Service. Provisions have been added whereby the Customer is required to provide updated credit card or debit card information upon expiration of the card on file with Comcast or in the event of insufficient funds relating to such card. Section 6. Prohibited Uses of the Service. This section specifies that use of the Service in conjunction with a VPN (Virtual Private Network) or a VPN Tunneling Protocol is a prohibited use of the Service. The applicability of the @Home Network Acceptable Use Policy to the Service has also been clarified. Section 7. Termination. This section has been modified to clarify the Customer's obligations upon termination of the Service. In addition, a section has been added further clarifying Comcast's right to refer the Customer's account to a collection agency upon termination of the Service in the event of a balance due or unreturned equipment. Section 9. Service Characteristics. This section has been modified to further explain the risks related to file and print sharing associated with the Internet. Section 10. Limitation of Liability. This section has been modified to clarify that the installation of an Ethernet card required to use the Service may invalidate warranties governing the Customer Equipment, and that Comcast shall have no liability for such invalidation. Section 11. Miscellaneous. This section has been modified to provide the Customer with the website link containing the entire Agreement and the certain amendments thereto (if any). Additional changes to this section also include a provision specifying the state law governing the Agreement. Section 12. Notice. This section has been modified to further clarify the email address lists to be used by Comcast and the @Home Network for certain notices sent by Comcast to the Customer using electronic mail. Please be advised that the revised Agreement will become effective September 15, 2000. With respect to all customers, if you continue to subscribe to the Service on or after September 15, 2000, you shall be deemed to have accepted the revised Agreement. If you have any questions regarding the revised Agreement, please e-mail us at [EMAIL PROTECTED] or contact us at 1-888-793-0800. Thank you for continuing to be a Comcast @Home customer and we hope that you are enjoying the Service. COMCAST (JGSV3K) --- "Murdoch, Don" <[EMAIL PROTECTED]> wrote: > > hi - got your email and message forwarded to me - who is comcast, > where to they operate? > thanks! > > > don murdoch - Network Integration Group > Voice: 757 226 3205 Pager: 557 2839 Cell: 478 8837 > > "You keep on using that word - I do not think it means what you think it > means!" - Indigo > __________________________________________________ Do You Yahoo!? Yahoo! Mail � Free email you can access from anywhere! http://mail.yahoo.com/ ================================================================================ To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ================================================================================
