Hi

We were advised by Websense to log this with Checkpoint as well, which we
have done.

Mark


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of
Markus Krieger
Sent: Thursday, August 17, 2000 1:12 PM
To: [EMAIL PROTECTED]
Subject: RE: [FW1] HTTP Security & Websense



Hi,

we've the same problem with websense, since we've upgraded to Version 4.2.0.
We've opened a call at Websense and received the following messages:

We are currently working with Check Point to try and resolve this issue.  In
the mean time I would suggest that you verify that your firewall is running
at least SP5 for FireWall-1 4.0, or upgraded if necessary.





7-24-00 1:24:40 AM   CONDUCTOR   <E-mail without subject line>
Hi,

we've upgraded our Websense for FW-1 Version 3.11 (NT) to Websense for FW-1
Version 4.2.0 (Solaris). Since this upgrade our users get the message
Unknown error trying to connect to UFP sometimes. The FW-1 support doesn't
know an answer. Can you help me ? What is the
reason and how can I fix this problem ?




The majority are IE but I perfer Netscape so I have both. I will pass this
info to websense tech support and let the list know the outcome.

-----Original Message-----
From: Ryan Wilson [mailto:[EMAIL PROTECTED]]
Sent: 16 August 2000 18:17
To: '[EMAIL PROTECTED]'
Subject: [FW1] HTTP Security & Websense



Hi Chris / Gary...

This may not be a "problem" with Websense. We run the same configuration.
What Browser are you guys using?? My predecessor was having the same
problems using IE (no suprise).
At any rate it appears disabling all http1.1 settings in IE Internet options
has done the trick here. So I'm not sure if this is a work-around for a
Websense problem, or an IE problem.

hope it helps.

Ryan Wilson




        Date: Wed, 16 Aug 2000 14:49:33 +0100
        From: "Varnam, Gary" <[EMAIL PROTECTED]>
        Subject: RE: [FW1] HTTP Security & Websense

        Chris,

        I am having the same problem as yourself Websense is on NT4 SP5, and

        firewall version 4.0 on NT4.
        Support at websense blame the firewall for the problem and don't
accept the
        fact that it worked okay when I was running version 3 of Websense.

        If anybody else on the list is experiencing this or know someone who
is
        please let me know and I will use it the beat websense tech support
with all
        our configurations cannot be wrong!

        Anybody with a solution is also invited to reply.

        Gary Varnam




        - -----Original Message-----
        From: Chris F [ mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> ]
        Sent: 14 August 2000 18:39
        To: Firewall One List
        Subject: [FW1] HTTP Security & Websense



        Hi All,

        FW1 4.1 SP2 on Solaris 2.6
        Websense v4.2.0 on NT4.0 SP5

        I'm having problems with FW1's HTTP security server
        and Websense. Sometimes, all HTTP traffic
        "disappears".

        Let's say I'm trying to go to cnn.com My browser will
        just sit try to load the page until the browser
        finally times out. FW1 logs nothing! No errors.
        Nothing!

        If I disable all my websense rules, it works. If I
        re-enable them, it works again -- as intended.

        I have 3 Websense rules. I have to disable them all,
        then re-enable them to "clear" this problem. Rebooting
        my Websense server doesn't fix it, so it's mostly
        likely the HTTP security server.

        Anyone else have a similar problem? Any fix??

        Another problem is this error message:
        "Failed to contact UFP: Unknown error"

        Gee...unknow error -- that helps! :)
        Any thoughts?


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