Hi Samuel,

thanks for this hint - it seems to work now. We did not have any disruption
til our rule insertion as you described. Apart from that we now have FW-1
SP7 and no problems at all (so far). 

Thanks to all of you for assistance.

Regards,

Best regards

Gerd Lienemann

Pilkington Gelsenkirchen
IS Communications
Tel +49 209 168 2620
Fax +49 209 168 2289


> -----Urspr�ngliche Nachricht-----
> Von:  Samuel Wuethrich [SMTP:[EMAIL PROTECTED]]
> Gesendet am:  Dienstag, 15. August 2000 14:47
> An:   '#Checkpoint'
> Betreff:      RE: [FW1] [FW-1] eSafe CVP hangup with FW-1 SP6
> 
> I have had the same behaviour running eSafe on a Intel machine. The CPU
> always gets to 100% utilization _after_ detecting a virus, malformed java
> applet or something like this. The solution according to Aladdin was to
> create a rule which allow eSafe sending its smtp alert (because we are
> using
> this) without checking itselfs for viruses. This new rules should be
> placed
> before any other rules doing smtp viruschecking. Don't know, why it
> happens
> like this, but it works now.
> 
> Regards,
> 
> sAM
> 
> ~> -----Original Message-----
> ~> From: #Checkpoint [mailto:[EMAIL PROTECTED]]
> ~> Sent: Dienstag, 15. August 2000 12:04
> ~> To: [EMAIL PROTECTED]
> ~> Subject: [FW1] [FW-1] eSafe CVP hangup with FW-1 SP6
> ~> Importance: High
> ~> 
> ~> 
> ~> 
> ~> Hello all,
> ~> 
> ~> we are nearly dispairing!!!
> ~> 
> ~> After we upgraded our FW-1 4.0 to SP6 we have SEVERE 
> ~> problems with our eSafe
> ~> protect gateway Version 2.1 (meanwhile build 99). Every 
> ~> one/two days the
> ~> RSERVER.EXE process from eSafe jumps to 100% CPU utilization 
> ~> and the eSafe
> ~> server was in "nearly hangup state" (nearly means: response 
> ~> time for a
> ~> simple login approx. 20 - 30 MINUTES; so a restart is always 
> ~> required).
> ~> 
> ~> As soon as this effect happens, no more scanning of our 
> ~> services http, ftp
> ~> and smtp is possible (so these communications are blocked) 
> ~> and all mails are
> ~> stored in directory $FWDIR/spool of our AIX system 4.2.1 
> ~> (RS/6000 model P43,
> ~> 128 MB memory). Everything (not really everything, as the 
> ~> http 1.1 eSafe
> ~> problem caused lots of troubles, so we had to move to SP6 
> ~> and modified the
> ~> objects.C file as recommended in FW-1 release notes) worked 
> ~> fine BEFORE this
> ~> upgrade to SP 6.
> ~> 
> ~> We executed all advice from our consultant but without 
> ~> success (updating the
> ~> eSafe software, deactivating the automatic update feature). 
> ~> So we will now
> ~> do a specific debug which may bring us and our consultant 
> ~> more detailed
> ~> information for the analysis. However, if there is ANYONE 
> ~> WHO KNOWS THIS
> ~> PROBLEM PLEASE CONTACT US!!!!!!!! Thanks a lot in advance.
> ~> 
> ~> Best regards,
> ~> 
> ~> Best regards
> ~> 
> ~> Gerd Lienemann
> ~> 
> ~> Pilkington Gelsenkirchen
> ~> IS Communications
> ~> Tel +49 209 168 2620
> ~> Fax +49 209 168 2289
> ~> 
> ~> 
> ~> 
> ~> =============================================================
> ~> ===================
> ~>      To unsubscribe from this mailing list, please see the 
> ~> instructions at
> ~>                http://www.checkpoint.com/services/mailing.html
> ~> =============================================================
> ~> ===================
> ~> 


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