Have recently ordered and received my two Nokia IP440, with
paid gold support for FW-1 and for the hardware (!!!), all serviced
through Checkpoint. BAD EXPERIENCE!!! I will probably never buy
Nokia support (or - depending on future experience) at least
question any type of support from Checkpoint.
Anyhow - here is where (Gold ... or whatever support)
Checkpoint is unwilling (or lacks the knowledge) to help me with -
thus needing the help of the users community: I turned one of the
IP440 boxes, connected to the console with a Linux box running a
VT100 emulator, and, instead of going through what I thought
(according to the manual) was going to be a script of some sort
"leading" me through setting up a couple of things - among which -
the most important (I felt) was to be a choice for an IP setup for
one of the interfaces, and the possibility of utilizing Voyager
through an external machine browser, I got a simple login prompt
... yes, just:
login:
After a zillion calls and obvious username/password combination
attempts, there was a document on Nokia's web site on how to log
in with an admin username and no password - no explanation
under what conditions you might need that - but good enough for
my case. After logging in, I still have no clue on what to do next - I
tried a couple of options from my "rusty" FreeBSD memories, but,
except to being able to launch lynx, I couldn't do much of anything
else (all these at the VT100 "console" ... sorry for having forgotten
this aspect). Even after launching lynx, it doesn't seem to respond
to arrow keys or regular movement keys from my VT100 emulator
... so I am still s...wed.
So - request for help from you (Checkpoint denied me the help
for this, telling me to call them when I have a FW-1 question - that
much for paid support for Nokia, thinking it includes the OS, or at
least the fact that it doesn't "look"/boot as it is supposed to):
1. Has anybody ever dealt with such an issue on a new-out-of-the-
box Nokia?
2. If yes to the above - what "path" have you chosen to get back on
the "scripted" installation track (again - even after "digging" through
known init scripts, still couldn't find how to launch "manually" what
was supposed to start out of the box)?
3. What are the navigational keys for the lynx version on the Nokia?
4. Also - I appreciate any other hints on how to deal with this.
Sorry for the lengthy message ... didn't know where to turn to
anymore ... thinking back on how easy were the non-appliance
Solaris boxes, with FW-1 ver 3.0 to be installed ... wonder if this is
just the beggining of a nightmare ...
TIA,
Stef
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