I got screwed, too. I never did get a CP2000 CD. Funny
that I got the v.41 SP0 before most knew it was out.
There is a SP1 you can install. That's what I did.
But, it doesn't matter. My FW1 box is so messed up
right now, I'll be reinstalling the OS and FW1 -- then
importing my objects/rules.
So, at least you're not alone :)
Take Care -- Chris
--- Greg Winkler <[EMAIL PROTECTED]> wrote:
>
>
> Caution to readers: I've just got off the phone with
> Checkpoint Support and
> my blood pressure has yet to return to normal,
> please take this into
> account before you direct any flames towards me.
>
> I'm attempting a service pack install of 4.1 SP2 on
> top of 4.1 SP0. I ran
> into a slight problem (If you want the details of
> that problem and a fellow
> admins proposed fix I've attached them below). I
> called Checkpoint Support
> to get their read on the problem and a fix.
>
> The fix according to Checkpoint is to Uninstall and
> then Reinstall all of
> my firewall's and management stations using a
> Checkpoint 2000 CD! Is it
> just me or is this a completely absurd solution? (Do
> Microsoft and
> Checkpoint share the same tech support group?)
>
> It seems that I was one of the few "unlucky"
> customers, or should I say
> "victims", to receive a 4.1 CD. Note that this CD is
> not the same as the
> Checkpoint 2000 CD which was made available a few
> months after the CD I
> received. The Checkpoint 2000 CD supposedly
> contains v4.1 with SP1 already
> applied. The CD that I have, and used for my upgrade
> from v4.0 to v4.1,
> contains no service pack and is not considered as
> the offical Checkpoint
> 2000 release. Per Checkpoint there is not a
> standalone SP1 release that can
> be applied over 4.1. Instead, the "officially
> supported" method to get to
> Checkpoint 2000 is to upgrade from v4.0 to
> Checkpoint 2000. Note that there
> is not a path from a path to upgrade from v4.1 to
> 2000 or beyond. Instead,
> if you are one of the unlucky customers, who
> happened to upgrade to the
> v4.1 release immediately prior to the 2000 release,
> you are SCREWED! Your
> only choice is to uninstall and reinstall to get
> yourself back into a
> support upgrade path.
>
> Now this is the gist of the conversation between
> myself and Checkpoint
> Support. Now I've heard the horror stories of
> calling support and getting
> some nitwit who really doesn't know what he's
> talking about. I'm praying
> that this is the case here. Can someone help set
> this straight? I know
> there have to be a few hundred if not thousands of
> folks out there in the
> same boat as myself.
>
>
>
>
----------------------------------------------------------------------------------------
>
> Greg Winkler
> Systems Manager, IT&S
> Huntsman Corporation
> Internet Mail: [EMAIL PROTECTED]
> Voice: (713) 235-6018
> Fax: (713) 235-6890
>
> ----- Forwarded by Greg Winkler/US/HO/HUNTSMAN on
> 01/04/2001 08:48 AM -----
>
>
>
> [EMAIL PROTECTED]
>
>
> ardier.com
> To: Greg Winkler/US/HO/HUNTSMAN@HUNTSMAN
>
>
> cc: [EMAIL PROTECTED]
>
> 01/03/2001 08:11 PM
> Subject: Re: [FW1] fwdtmquery.dll not found
> after 4.1 SP2 install
>
>
>
>
>
>
>
>
>
>
>
> I had the same problem.
>
> If you have the 4.1.2 CD there is a package that
> have the specify directory
> CD:\windows\CPdtm-41
>
> Juste installed it.
>
> Sylvain
>
>
>
>
>
> "Greg Winkler" <[EMAIL PROTECTED]> on
> 01/03/2001 16:38:10
>
> To: [EMAIL PROTECTED]
> cc: (bcc: Sylvain Leblanc/MTD/BTG/Bombardier)
> Subject: [FW1] fwdtmquery.dll not found after 4.1
> SP2 install
>
>
>
>
> Hello All,
>
> I just installed FW1 4.1 SP2 on a newly installed
> firewall. Upon rebooting
> the system I received this error in the event log of
> the FW machine.
>
> FireWall-1: dtm_query_init: Failed to load
> DTMQuery DLL E:
> \FW1\4.1\lib\fwdtmquery.dll: The specified module
> could not be found.
>
> Anyone seen this before?
> Checked Checkpoint's secureknowlege DB and phoneboy
> and didn't see
> anything.
> Also a complaint about the fw.logtrack file but I
> stopped the firewall,
> deleted that file, and restarted it and the problem
> went that problem went
> away. The dtm_query_init issue still remains.
>
> The details are:
>
> Brand new firewall install.
> Only installing VPN-1 FW module, no management.
> Using an eval license for the time being.
> NT 4.0 SP6a
> The initial setup was with 4.1 SP0.
> It worked fine, with no reported errors in the
> event viewer.
> Installed FW1 SP2 and whamo, this problem.
>
> Regards,
>
>
----------------------------------------------------------------------------------------
>
>
>
> Greg Winkler
> Systems Manager, IT&S
> Huntsman Corporation
> Internet Mail: [EMAIL PROTECTED]
> Voice: (713) 235-6018
> Fax: (713) 235-6890
>
>
>
>
>
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