Honestly I think that your reseller is screwing you. When you buy a
software subscription, you are issued contract numbers for your software
subscription service. Maybe your friendly reseller is trying to keep these
from you so that they can keep you on the hook for getting all of your
support through them. I would check into it. If you paid for a software
subscription, then CheckPoint has a contract number associated with the
purchase. Whether a reseller bought it or not. Get on the phone dude,
somebody owes you an explanation, because they are supposed to send that
directly to you when they receive payment...
Chad T. Mansfield
Security Engineering
The Hull Group, A Goldman Sachs Company
311 S. Wacker Dr., Suite 1400
Chicago, IL 60606
-----Original Message-----
From: Mike Glassman - Admin [mailto:[EMAIL PROTECTED]]
Sent: Friday, July 13, 2001 5:11 AM
To: Mansfield, Chad
Subject: RE: [FW1] What the hell do I need a PW for to dld a SP
But of course....but SP's and hot fixes are not normally termed as updates.
I figured those should be free, especially when it's a major bug fix.
Thanks,
Mike
> -----Original Message-----
> From: Mansfield, Chad [SMTP:[EMAIL PROTECTED]]
> Sent: � ���� 12 2001 23:59
> To: 'Mike Glassman - Admin'
> Subject: RE: [FW1] What the hell do I need a PW for to dld a SP
>
> If you purchase a Software Subscription, you will be OK, that gives you a
> subscription to the software for updates and patches. After all that is
> how
> software companies make money, which they in turn use to make better
> software to make more money. Catch the cycle?
>
> Chad T. Mansfield
> Security Engineering
>
> The Hull Group, A Goldman Sachs Company
> 311 S. Wacker Dr., Suite 1400
> Chicago, IL 60606
>
> -----Original Message-----
> From: Mike Glassman - Admin [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, July 12, 2001 12:39 AM
> To: 'fw-1 listserv'
> Subject: [FW1] What the hell do I need a PW for to dld a SP
>
>
> Can anyone please explain why on earth I need to have a UserID and
> Password
> in order to dld a Service Pack for FW-1 ?
>
> I bought the damned software, I can't get any SP's for it.
>
> Every time I need to get one I have to contact my resseler, they get the
> file and then I have to pay them to install it, when I can do the damned
> thing myself.
>
> So can anyone explain the logic behind this ?
>
> *Very very annoyed and ready to look at other solutions*
>
> Mike Glassman
> System & Security Admin
> Israeli Airports Authority
> Ben-Gurion Airport
> http://www.ben-gurion-airport.co.il
>
> Tel : 972-3-9710785
> Fax : 972-3-9710939
> Email : [EMAIL PROTECTED]
>
> Usage of this email address or any email address at iaa.gov.il for the
> purpose of sales pitches, SPAM or any other such unwanted garbage, is
> illegal, and any person, whether corporate or alone doing so, will be
> prosecuted to the fullest possible extent.
>
>
>
>
>
>
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